Loyalty programme | Bizcommunity

Loyalty programme | Bizcommunity

News

Toy Kingdom is connecting digital innovation with the
traditional retail experience (Image supplied)

E-commerce

Toy Kingdom introduces new AI-powered digital retail strategy

2 days

Dischem Ceo Rui Morais

Banking & Finance

Dis-Chem’s Better Rewards programme supports 8% revenue growth

30 Oct 2026

Smart Shopper goes Pro as Pick n Pay adds paid loyalty tier

FMCG

Smart Shopper goes Pro as Pick n Pay adds paid loyalty tier

30 Oct 2026

Image supplied.

Food, Water & Energy Security

Woolies supplies SA schools with reliable water access as El Niño approaches

22 Oct 2026

Lessons for South African retailers: Heritage alone is not enough, brands must do more

Retail

Lessons for South African retailers: Heritage alone is not enough, brands must do more

Yazeed Osman 5 Oct 2026

Style ID Africa proves that community is a business strategy at Nedbank IMC 2026

IMC Conference

Style ID Africa proves that community is a business strategy at Nedbank IMC 2026

Issued by Style ID 30 Sep 2026

After Covid closure, Balducci makes a bold Sea Point comeback

Food & Wine

After Covid closure, Balducci makes a bold Sea Point comeback

29 Sep 2026

Is Checkers engineering your next grocery run with its new Stickables campaign?

CRM

Is Checkers engineering your next grocery run with its new Stickables campaign?

Fathima Khan 25 Sep 2026

Clicks adds Absa and Standard Bank to ClubCard in loyalty shake-up

CRM

Clicks adds Absa and Standard Bank to ClubCard in loyalty shake-up

23 Sep 2026

FNB eBucks, Shoprite Xtra Savings lead 2026 South African Loyalty Awards

Retail

FNB eBucks, Shoprite Xtra Savings lead 2026 South African Loyalty Awards

10 Sep 2026

Think you’re loyalty-savvy? Here are 5 ways to get more from your rewards

Retail

Think you’re loyalty-savvy? Here are 5 ways to get more from your rewards

Issued by Tractor Outdoor 7 Sep 2026

Loyalty is more than points and prizes: Why SA businesses need to rethink customer retention

CRM, CX, UX

Loyalty is more than points and prizes: Why SA businesses need to rethink customer retention

Issued by Game Plan Consulting 2 Sep 2026

Loyalty is ready for a connected upgrade

CRM, CX, UX

Loyalty is ready for a connected upgrade

Issued by Tractor Outdoor 27 Aug 2026

Forget points. KFC rewards you by feeding your obsessions

FMCG

Forget points. KFC rewards you by feeding your obsessions

Issued by KFC Africa 17 Aug 2026

Consumers haven't outgrown loyalty. They've outgrown the way loyalty is delivered

Marketing

Consumers haven't outgrown loyalty. They've outgrown the way loyalty is delivered

Issued by Tractor Outdoor 11 Aug 2026

World Sports Betting expands Club Privé with a reward that puts member wellbeing first

Sport

World Sports Betting expands Club Privé with a reward that puts member wellbeing first

Issued by World Sports Betting 27 Jul 2026

Loyalty programmes lose value when shoppers cannot keep up

CRM

Loyalty programmes lose value when shoppers cannot keep up

Byron Rode 23 Jul 2026

Woolworths beta-tests My Woolies Chef for select loyalty members

Technology

Woolworths beta-tests My Woolies Chef for select loyalty members

13 Jul 2026

The number that should keep South African telecommunications executives awake at night: -25%

Telecoms & Networks

The number that should keep South African telecommunications executives awake at night: -25%

Issued by TLC Worldwide Africa 8 Jul 2026

Woolies' new MyDifference Plus revamps loyalty rewards with cashback, goals and app-based offers

Banking & Finance

Woolies' new MyDifference Plus revamps loyalty rewards with cashback, goals and app-based offers

7 Jul 2026

Pick n Pay rolls out Gemini-powered grocery assistant Penny

E-commerce

Pick n Pay rolls out Gemini-powered grocery assistant Penny

2 Jul 2026

SA hospitality group celebrates its finest

Hospitality

SA hospitality group celebrates its finest

Issued by ANEW Hotels & Resorts 1 Jul 2026

SA is no longer an emerging loyalty market, it is a mature one

CRM

SA is no longer an emerging loyalty market, it is a mature one

Len Lubbe 9 Jun 2026

Woolies finds a reassuring face for its crisis response

PR & Communications

Woolies finds a reassuring face for its crisis response

Karabo Ledwaba 1 Jun 2026

Branding

Africa 200 ranking reflects growing confidence of Pan-African brands

26 May 2026

Retailers pivot to AI loyalty agents as 2026 trends emerge

Trends

Retailers pivot to AI loyalty agents as 2026 trends emerge

21 May 2026

The growing role of data and AI in media buying

Digital

The growing role of data and AI in media buying

Issued by TDMC 18 May 2026

FNB eBucks and other local brands triumph at 2026 International Loyalty Awards

CRM

FNB eBucks and other local brands triumph at 2026 International Loyalty Awards

7 May 2026

Artificial Intelligence

Your brand is already being judged by an AI that has never read your press release

Nkateko Khosa, Issued by Brave Group 29 Apr 2026

African retail’s future hinges on tech-driven consumer insights

CRM

African retail’s future hinges on tech-driven consumer insights

Blessed Hwaire 23 Apr 2026

Ocean Basket steps into 'unchartered waters' with its new app

Technology

Ocean Basket steps into 'unchartered waters' with its new app

21 Apr 2026

New rules redefine travel procurement for SA government

Tourism & Travel

New rules redefine travel procurement for SA government

20 Apr 2026

Marketing

The cashback arms race: Why your loyalty programme is a brand tax

Mosa Ntwampe, Issued by Brave Group 20 Apr 2026

SA’s largest multi-partner rewards programme rebrands as Lifestyle Rewards

Lifestyle

SA’s largest multi-partner rewards programme rebrands as Lifestyle Rewards

Issued by Lifestyle Rewards 17 Apr 2026

The short-term trap. Why your performance marketing is leaking loyalty

Marketing

The short-term trap. Why your performance marketing is leaking loyalty

Mathabatha Sexwale, Issued by Brave Group 15 Apr 2026

Philip Cohen of Fofum Brands gives insight into how are doubling down on loyalty while consumers are switching more than ever. (Image: )

Marketing

Loyalty marketing is solving the wrong problem

Philip Cohen 14 Apr 2026

Seamless shopping: AI helps transform shopping convenience

Technology

Seamless shopping: AI helps transform shopping convenience

9 Apr 2026

Consumers are loyal to benefits, not brands

Marketing

Consumers are loyal to benefits, not brands

Issued by Caxton Media 8 Apr 2026

Whitepaper reveals 85% of South African consumers hooked on loyalty programmes

CRM

Whitepaper reveals 85% of South African consumers hooked on loyalty programmes

20 Mar 2026

African Loyalty Awards spotlight customer-centric brands

CRM, CX, UX

African Loyalty Awards spotlight customer-centric brands

19 Mar 2026

Vol. 08 - Welcome to On the Dot Insights Newsletter

Printing

Vol. 08 - Welcome to On the Dot Insights Newsletter

Issued by On the Dot 24 Nov 2025

Controlling your loyalty channel leads to better customer insights

CRM

Controlling your loyalty channel leads to better customer insights

Len Lubbe 11 Mar 2026

CRM, CX, UX

#BizTrends2026 | Oppo's Avashnee Moodley: How belonging is rewriting brand loyalty

Avashnee Moodley 26 Feb 2026

Dis-Chem's market share increases, thanks to its innovative rewards system

Retailers

Dis-Chem's market share increases, thanks to its innovative rewards system

20 Feb 2026

Behind Dis-Chem's Better Rewards: How fintech, real-time data and retail tech are redefining loyalty in SA

Retail

Behind Dis-Chem's Better Rewards: How fintech, real-time data and retail tech are redefining loyalty in SA

Evan-Lee Courie 11 Feb 2026

Woolworths introduces MyDifference: A new era in customer loyalty

Retailers

Woolworths introduces MyDifference: A new era in customer loyalty

5 Feb 2026

Loyalty meets blockchain: A new era for customer rewards

Banking & Finance

Loyalty meets blockchain: A new era for customer rewards

Rory Bosman 4 Feb 2026

Beyond Points: AI rewrites the rules of retail loyalty

Retail Marketing

Beyond Points: AI rewrites the rules of retail loyalty

Mosa Ntwampe, Issued by Brave Group 4 Feb 2026