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Checkers Sixty60 creates 800 new jobs during lockdown
Checkers Sixty60 creates 800 new jobs during lockdownArticle

Since the start of lockdown, Checkers Sixty60 has created 800 new jobs to meet the increased demand for the grocery delivery service...

16 Sep 2020

By invitation only: Amazon's new 'Luxury Stores' experience
By invitation only: Amazon's new 'Luxury Stores' experienceArticle

Amazon has unveiled a new premium shopping experience on its mobile app, called Luxury Stores, that will focus on both established and emerging luxury fashion and beauty brands...

16 Sep 2020

How conversational commerce is shaping the future of business
How conversational commerce is shaping the future of businessArticle

While 'conversational commerce' is not a new concept, the phenomenon is gaining momentum, driving innovation and customer experience in an ever-changing e-commerce landscape...

James Bayhack 14 Sep 2020

Cash Crusaders launches click and collect service
Cash Crusaders launches click and collect serviceArticle

Cash Crusaders has introduced an online click and collect service, marking the first step in the roll-out of its e-commerce platform in South Africa...

9 Sep 2020

5 imperatives when reimagining go-to-market strategies post pandemic
5 imperatives when reimagining go-to-market strategies post pandemicArticle

The coronavirus pandemic has hampered companies' go-to-market strategies everywhere, but nowhere has the disruption been more severe than in emerging markets...

Stefano Niavas 8 Sep 2020

Location intelligence can help retailers thrive in an uncertain world
Location intelligence can help retailers thrive in an uncertain worldArticle

One thing the Covid-19 pandemic has taught us is that relying solely on insight driven by historical behaviour is no longer viable...

Gary Allemann 3 Sep 2020

Broll report looks at SA's shifting last-mile delivery landscape
Broll report looks at SA's shifting last-mile delivery landscapeArticle

As technology accelerates the customer online order experience, the final leg, or 'last mile' expectation of efficient and scheduled on-time delivery has become one of the defining measures of customer service...

1 Sep 2020

Refinery fashion now online - a first for Pepkor
Refinery fashion now online - a first for PepkorArticle

Local fashion brand Refinery has launched an online store, making it the first brand from Pepkor Group to take the leap into e-commerce.

26 Aug 2020

New app to ease delivery of groceries to townships
New app to ease delivery of groceries to townshipsArticle

Yethu - meaning 'ours' - is an inclusive servicing app, designed to add dignity and quality of life to township and rural households...

26 Aug 2020

Impact of the "new normal" on tax enforcement in transfer pricing
Impact of the "new normal" on tax enforcement in transfer pricingArticle

The unusual business conditions of the Covid-19 outbreak will require a more flexible approach from tax authorities when analysing transfer pricing in the 2020 year of assessment...

Joon Chong and Karen Miller 26 Aug 2020

Mobile apps: The future for business
Mobile apps: The future for businessArticle

The Amazon app has more than 700 million users across the globe, nearly five times more mobile customers than all its competitors combined...

Nick Durrant 24 Aug 2020

Builders expands to East Africa with first store in Kenya
Builders expands to East Africa with first store in KenyaArticle

Builders marks its entry into East Africa with the opening of its first physical store in Nairobi, Kenya and the launch of a dedicated Kenyan online retail platform.

18 Aug 2020

What retailers can learn from social media feedback during Covid-19
What retailers can learn from social media feedback during Covid-19Article

The way consumers buy from and engage with grocery stores has changed. And as the Covid-19 crisis unfolds, consumer behaviour will evolve too...

Nic Ray 18 Aug 2020

Credit: Anna Shvets via Pexels
Pandemic ushers in brave new world of e-commerceArticle

Three e-commerce players share how the pandemic has benefitted their businesses...

13 Aug 2020

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Health, safety measures to consider when receiving a parcelArticle

For South Africans staying indoors, the online retail industry has exploded, with an increase in business-to-business courier services and international logistics surging to meet demand...

11 Aug 2020

Kerry Ho
New retail reality means interrogating online strategyArticle

During this time of immense disruption to the economy, business leaders across industry sectors agree that technology and a strategic shaping of digital programmes is critical to SA's recovery...

Kerry Ho 6 Aug 2020

Crocs launches virtual shopping service in SA
Crocs launches virtual shopping service in SAArticle

Crocs South Africa has launched a Virtual Shopping experience, catering to consumers who may be approaching shopping malls with trepidation during the ongoing pandemic...

6 Aug 2020

Pick n Pay Clothing now has an online store
Pick n Pay Clothing now has an online storeArticle

Pick n Pay Clothing customers can now shop the brand's full range of merchandise on the new PnP Clothing online platform, for delivery to shoppers' doorsteps nationwide...

3 Aug 2020

The rise of e-commerce, m-commerce and personalisation
The rise of e-commerce, m-commerce and personalisationArticle

Online shopping is something South African consumers have had to become more familiar with recently...

James Bayhack 31 Jul 2020

Andrew Stein on how Game is rediscovering its retail mojo
Andrew Stein on how Game is rediscovering its retail mojoArticle

Game's vice president shares how the retailer has navigated business challenges and opportunities over the last 50 years, and how it aims to remain relevant beyond 2020...

Lauren Hartzenberg 30 Jul 2020

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How to capitalise on the digital retail takeoverArticle

How has Covid-19 accelerated digital shopping and what does this mean for your business?

Tyrone Van Heerden 30 Jul 2020

#FreshOnTheShelf: New from Jack Daniel's, Robertson Winery and The Sexton
#FreshOnTheShelf: New from Jack Daniel's, Robertson Winery and The SextonArticle

In #FreshOnTheShelf, we round up our pick of food and beverage products that have hit the shelves recently...

Lauren Hartzenberg 28 Jul 2020

Lockdown transaction data reflects acceleration of e-commerce in SA
Lockdown transaction data reflects acceleration of e-commerce in SAArticle

South Africans have historically been cautious about shopping online, but faced with the realities of lockdown restrictions have turned to online shopping in unprecedented numbers since the start of 2020...

28 Jul 2020

FNB reports 30% y/y increase in e-commerce spend
FNB reports 30% y/y increase in e-commerce spendArticle

Covid-19 lockdown regulations coupled with store closures have resulted in several consumers turning to online shopping for essential products and services...

28 Jul 2020

Virtual shopping with Under Armour
Virtual shopping with Under ArmourArticle

The virtual shopping service gives the customer a one-on-one consultation with an in-store Under Armour tech specialist using a video teleconference tool like Zoom...

Lauren Hartzenberg 27 Jul 2020

Local intimate apparel retailer adapts business during lockdown
Local intimate apparel retailer adapts business during lockdownArticle

Inner Secrets Lingerie was established in 2005 by Penny and Dimitri Parolis, who have carved a retail presence in the local market by selling global heritage brands of lingerie, shapewear...

27 Jul 2020

Covid-19 shifts online sales from desirable to essential
Covid-19 shifts online sales from desirable to essentialArticle

The Covid-19 pandemic has exposed the precariousness of a solely bricks and mortar model...

23 Jul 2020

Amazon's Paul Misener on the link between innovation and diversity
Amazon's Paul Misener on the link between innovation and diversityArticle

Amazon veteran Paul Misener shared insight into how the e-commerce giant approaches innovation and the profound role a diverse workforce plays in this process...

Lauren Hartzenberg 21 Jul 2020

E-commerce content will never look the same again
E-commerce content will never look the same againArticle

As dawn broke into 2020, e-commerce was already storming the markets. But the global lockdown on business and trade stamped on that trajectory's accelerator...

Issued by Studio[K]irmack 21 Jul 2020

Woolies steps up sustainable packaging efforts during #PlasticFreeJuly
Woolies steps up sustainable packaging efforts during #PlasticFreeJulyArticle

Woolworths has announced two new paper packaging trials and the start of the national rollout of the specially-designed paper bags for fashion, beauty and homeware purchases to 17 stores...

17 Jul 2020

Liquor orders in limbo
Liquor orders in limboArticle

President Ramaphosa's surprise reinstatement of South Africa's booze ban on Sunday night has been met with mixed emotions and debate around the timing and lack of notice for affected industries...

15 Jul 2020

E-commerce: Opening the economy, digitally
E-commerce: Opening the economy, digitallyArticle

While e-commerce has been with us for a considerable amount of time, the Covid-19 pandemic and the effects of lockdown protocols have pushed its use to new heights...

André Bresler 14 Jul 2020

Image supplied
South Africans shift from pantry loading to everyday shopping [report]Article

The nature of South African shopping trips has shifted during the Covid-19 lockdown from an initial focus on bulk, stock up shopping to everyday needs shopping...

Issued by Nielsen 14 Jul 2020

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Rethinking retail: A new e-commerce era has arrivedArticle

The social and economic implications of the lockdown have forced businesses to rethink their sales strategies in order to stay afloat and meet shifting consumer demands...

Wayne Flemming 9 Jul 2020

Encouraging consumer trust as online retail hots up
Encouraging consumer trust as online retail hots upArticle

"E-commerce's rise, especially now, reinforces the point that consumer trust and legitimacy of online retailers are paramount, especially in an era of heightened risk and uncertainty," says Bidorbuy CEO Craig Lubbe...

8 Jul 2020

Big brick-and-mortar retail needs to up its online game to survive
Big brick-and-mortar retail needs to up its online game to surviveArticle

SA's large retailers have a history of positioning themselves brilliantly in prime retail locations in premium malls, and need to follow the same strategy for their digital shopfronts...

David Jenkins 7 Jul 2020

Developing SMEs in Ghana
Developing SMEs in GhanaArticle

One of the most significant backbones of Ghana's economic and social development for a very long time has been small and medium scale enterprises (SMEs)...

6 Jul 2020

Amazon India office, Bengaluru
Amazon debuts Smart Stores in IndiaArticle

A smart and contactless way for customers to discover products at local shops, make payments and earn rewards using Amazon Pay...

6 Jul 2020

Warrick Kernes, founder of Insaka eCommerce Academy
Selling online? Don't take your foot off the pedalArticle

Constrained from operating as normal due to lockdown and safety restrictions, many businesses have made a long-overdue entry into the online sales space...

3 Jul 2020

Distell's new Click2Collect platform simplifies drinks shopping at taverns
Distell's new Click2Collect platform simplifies drinks shopping at tavernsArticle

Distell has launched Click2Collect.co.za to help South Africans order alcoholic drinks from more than 22,000 taverns countrywide in a simpler and safer manner...

2 Jul 2020

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SA Digital CX Report: The R1bn lesson in customer advocacyArticle

The results of the 2020 South African Digital Customer Experience (CX) Report reveals that brands need to adopt new strategies to engage, acquire and retain their customers...

1 Jul 2020

R2m investment helps Yebo Fresh expand township food distribution
R2m investment helps Yebo Fresh expand township food distributionArticle

The Scheinberg Relief Fund has contributed R2m to the online grocery delivery startup to help it expand its distribution capacity and food relief efforts...

30 Jun 2020

SA's record e-commerce performance offers hope for battered economy
SA's record e-commerce performance offers hope for battered economyArticle

E-commerce is providing a ray of hope for the local economy with transactions hitting a record high in May and June...

30 Jun 2020

michaelvave via Pixabay
How SA retailer Dry Dock Liquor adapted its strategy during lockdownArticle

Boutique liquor store Dry Dock Liquor has expanded from a local community business into an established online retailer as a result of the pandemic...

29 Jun 2020

PayGate Plus merchants get instant access to online credit payments with Mobicred
PayGate Plus merchants get instant access to online credit payments with MobicredArticle

As shoppers continue to embrace e-commerce, payment specialist, DPO South Africa, has announced the addition of a digital credit payment option, Mobicred, to its PayGate Plus fully managed payment solution...

Issued by DPO South Africa 29 Jun 2020

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Lockdown delivers growth for OneDayOnlyArticle

OneDayOnly.co.za has recorded 40% growth over the last four months, as consumers' shifted to online retail channels...

26 Jun 2020

Smart technology set to fast forward e-commerce imagery and digital design
Smart technology set to fast forward e-commerce imagery and digital designArticle

Studio[K]irmack, a unique visual studio that embraces automated photographic technology, smart machines and intelligent software to enable retailers and brands to shoot high-end productions without the sometimes and potentially expensive traditional photographic setup and post production...

Issued by Studio[K]irmack 25 Jun 2020

Gen Z driving e-commerce growth in SA - PayFast
Gen Z driving e-commerce growth in SA - PayFastArticle

Stats released by online payment gateway PayFast show that Generation Z, aged 18 to 24, is paving the way for innovation in the e-commerce space, with Baby Boomers aged 55 to 64, not far behind...

23 Jun 2020

Photo by ????  | @purzlbaum on
Customer satisfaction in the last mile is key to retaining customersArticle

The widespread shift to home deliveries is set to outlast the Covid-19 pandemic, making the last mile even more critical to customer satisfaction and repeat business.

19 Jun 2020

SA property prospects as we look beyond Covid-19 lockdowns
SA property prospects as we look beyond Covid-19 lockdownsArticle

The Covid-19 crisis has changed the world a lot, perhaps less through introducing new trends and more through speeding up old trends...

John Loos 18 Jun 2020

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