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RAPT BizTrendsTV: Student Village's Ronen Aires - Gen Z's disruption of the world

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CEM Africa Summit 2025: Leading the future of customer experience with AI innovation

CEM Africa Summit 2025: Leading the future of customer experience with AI innovation

18 Jun 2025

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#See: Africa Tech Week Awards 2025 celebrates innovation

#See: Africa Tech Week Awards 2025 celebrates innovation

#See: Hertex HAUS reopens reimagined Bellville Showroom

#See: Hertex HAUS reopens reimagined Bellville Showroom

RAPT BizTrendsTV: Student Village's Ronen Aires - Gen Z's disruption of the world

RAPT BizTrendsTV: Musa Kalenga - How agentic AI is revolutioning business

Shaun Shehab, lead solutions engineer at Ecentric, says the refund process holds untapped potential to enhance customer experience (Image supplied)

Taking the pain out of the refund function for retailers and customersShaun Shehab

(Image supplied)

Customer Experience Africa Awards (CXAs) calls for entries

The rise of cult collectible toys fuels a social media frenzy

The rise of cult collectible toys fuels a social media frenzy

An AI that mentions chicken randomly whenever interacted with has been revealed to be an all-new South African artificial intelligence (AI) platform created by KFC, the Kentucky AI Integrated Assistant (Image supplied)

The Kentucky AI Integrated Assistant: Going to extraordinary lengths for the taste of KFC

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Pret A Manger now available in Discovery Vitality Mall

Think Flavour launches cocktail-inspired gummies, with no alcohol

Think Flavour launches cocktail-inspired gummies, with no alcohol

Sweepsouth introduces 7 new services

Sweepsouth introduces 7 new services

Southeast Asia's Mr.DIY to open in South Africa

Southeast Asia's Mr.DIY to open in South Africa

Local retail sales rise 5.1% year on year in April

Local retail sales rise 5.1% year on year in April

The next generation of spirit drinkers

The next generation of spirit drinkers

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CEM Africa Summit 2025: Leading the future of customer experience with AI innovation

CEM Africa Summit 2025: Leading the future of customer experience with AI innovationCEM Africa

Beef, oils, and vegetables lead rise in food costs despite stable inflation

Beef, oils, and vegetables lead rise in food costs despite stable inflation

Petshop Science taps Sixty60 for same-day pet product delivery

Petshop Science taps Sixty60 for same-day pet product delivery

I say ‘Klippies’, you say…?

I say ‘Klippies’, you say…?

2 days

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Customer Experience Africa Awards (CXAs) calls for entries

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#EntrepreneurMonth: Fine dining fast food with Chefs

#EntrepreneurMonth: Fine dining fast food with Chefs

Ruth Cooper 18 Nov 2016

McDonalds SA sets example for industry by adopting a more humane supply chain

McDonalds SA sets example for industry by adopting a more humane supply chain

18 Nov 2016

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Pioneer Foods: Still plenty left to chew on

Stafford Thomas 18 Nov 2016

#PnPKeepsOnGiving with new Christmas song

#PnPKeepsOnGiving with new Christmas song

18 Nov 2016

Olive Ndebele

A case for retaining customers during shopping centre redevelopment

18 Nov 2016

Woolworths replaces plastic microbeads with biodegradable alternatives

Woolworths replaces plastic microbeads with biodegradable alternatives

18 Nov 2016

(c) rido -

Retailers slow to adopt real-time payment systems

18 Nov 2016

Thomas Pays
Picture: Supplied

Black Friday could signal record-breaking start to online festive sales

18 Nov 2016

Screengrabs from the respective TVCs.

How Ackermans' latest TVCs celebrate a centenary of customer connection

Leigh Andrews 17 Nov 2016

Decorex SA announces #livingdream theme for 2017

Decorex SA announces #livingdream theme for 2017

17 Nov 2016

Transnet partners with GE Transportation to digitise SA supply chain

Transnet partners with GE Transportation to digitise SA supply chain

17 Nov 2016

Liberty to list company that will allow investors to access country's leading malls

Liberty to list company that will allow investors to access country's leading malls

Alistair Anderson 17 Nov 2016

(c) Alexander Korzh -

Wholesale trade sales increase - but GDP growth still expected to slow

Asha Speckman 17 Nov 2016

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China hits Tetra Pak with $99m anti-trust fine

17 Nov 2016

Graham O’Connor.
Picture:

High-spirited Spar has a big year

Colleen Goko 17 Nov 2016

123RF

Uptick in retail sales no cause for celebration

Asha Speckman 17 Nov 2016

Domestly adds to its accolades

Domestly adds to its accolades

17 Nov 2016

Tobacco firm puffs over plain packaging

Tobacco firm puffs over plain packaging

Hilary Joffe 17 Nov 2016

(c) movingmoment -

Pioneer Foods to buy a 49.89% stake in Weetabix East Africa

16 Nov 2016

Lipton launches world's first raining dancefloor

Lipton launches world's first raining dancefloor

Amahle Madlala 16 Nov 2016

Soweto Fashion Week celebrates young talent

Soweto Fashion Week celebrates young talent

16 Nov 2016

R1.5bn development for Umgeni

R1.5bn development for Umgeni

16 Nov 2016

Making complaints work for your business

Making complaints work for your business

16 Nov 2016

When wiGroup was way ahead of its time

When wiGroup was way ahead of its time

16 Nov 2016

Vida e caffè, Discovery Vitality and Shell partner to reward customers

Vida e caffè, Discovery Vitality and Shell partner to reward customers

16 Nov 2016

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Krispy Kreme to open at Gateway, Durban

16 Nov 2016

A Spar store in Rosemount, South Africa.
Picture:

Expansion into Switzerland lifts Spar

16 Nov 2016

Consol glass milk bottle campaign well received by media

Consol glass milk bottle campaign well received by media

16 Nov 2016

McDonalds SA commits to 100% cage-free

McDonalds SA commits to 100% cage-free

15 Nov 2016

(c) varandah -

Fine-tuning of credit rules on the cards

Moyagabo Maake 15 Nov 2016

Africa news

Domestly adds to its accolades

Domestly adds to its accolades

17 Nov 2016

Lipton launches world's first raining dancefloor

Lipton launches world's first raining dancefloor

Amahle Madlala 16 Nov 2016

Making complaints work for your business

Making complaints work for your business

16 Nov 2016

ASEAN market seeks to increase bilateral trade with Africa

ASEAN market seeks to increase bilateral trade with Africa

11 Nov 2016

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