Times Live reports that the Consumer Commissioner, Mamodupi Mohlala found after a preliminary analysis that most of the complaints centred on elderly patients not understanding the terms of the medical aid schemes and that the rules are provided to consumers only after the agreement has been signed.
She says that, in terms of the Act, it is unfair that any consumer should be discriminated against but the medical aids schemes contain a number of discriminatory clauses in their contracts.
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