VRM: Consumers take control

If you are in London on April 24th, you might want to check out the next monthly VRM Hub meeting. What is VRM, you wonder?

For starters, VRM, or vendor relationship management, is the brainchild of Doc Searls, senior editor of Linux Journal and co-author of The Cluetrain Manifesto. Project VRM is a community-driven effort headed by Searls and headquartered at Harvard University's Berkman Center for Internet and Society. Its goal is to build an open source framework of standards and protocols for a category of tools that will let individuals and organizations interact on more equivalent terms.

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