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Vol. 07 - Welcome to On the Dot Insights Newsletter

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Vol. 07 - Welcome to On the Dot Insights Newsletter

Issued by On the Dot 30 Oct 2025

Image source: © Shan Radcliffe - Bizcommunity.com

Immigration & Citizenship Law

Closing date for submissions on White Paper on Citizenship extended

19 Jan 2026

Loyalty crisis: South Africans switching brands faster than ever

Branding

Loyalty crisis: South Africans switching brands faster than ever

Mosa Ntwampe, Issued by Brave Group 6 Nov 2025

Marketers: Adaptability is no longer optional – it’s essential, here’s why

Marketing

Marketers: Adaptability is no longer optional – it’s essential, here’s why

13 Aug 2025

(L to r:) Mark Elliott, division president, Africa at Mastercard and Kenyan ambassador, Philip Thigo (Image supplied)

4th Industrial Revolution

The transformative power of AI to create jobs in Africa

13 Aug 2025

Loyalty programmes aren’t fit for purpose: here’s how to fix them

Sales

Loyalty programmes aren’t fit for purpose: here’s how to fix them

Alex de Bruyn 23 Jul 2025

Internal comms practitioners: Organisations misunderstand our role

PR & Communications

Internal comms practitioners: Organisations misunderstand our role

12 May 2025

How GenAI is changing the South African job market – and what it means for local recruiters

Talent Acquisition

How GenAI is changing the South African job market – and what it means for local recruiters

Issued by Pnet 9 Apr 2025

82% of South Africans are using loyalty schemes

Research

82% of South Africans are using loyalty schemes

27 Mar 2025

Source: © 123rf In partnership with IFICA, Publicis Groupe Africa has launched Africa’s first industry-wide internal communications benchmark survey

PR & Communications

Publicis Groupe and IFICA launch Africa's first internal communications benchmark report

19 Mar 2025

A look at wellbeing programme rewards that make you save smarter

Banking & Finance

A look at wellbeing programme rewards that make you save smarter

Jaco Oosthuizen 28 Feb 2025

Pick n Pay launches ‘Smart Shopper Price Palooza’, providing more rewards

Retailers

Pick n Pay launches ‘Smart Shopper Price Palooza’, providing more rewards

13 Feb 2025

Source: © 123rf Amanda Chikara, marketing specialist, FamilySearch – Southern Africa says the changes we’re witnessing are not mere trends but foundational shifts that will define the future of marketing

Marketing

Marketers be warned: Adapt or become obsolete

Amanda Chikara 30 Dec 2024

Source: Supplied

Agribusiness

African Agri Investment Indaba to connect investors with $1bn in agri projects

15 Nov 2024

Marketing

How marketers can balance short-term gains with long-term success

25 Oct 2024

New research shows SMS is not long for this world

Mobile & Apps

New research shows SMS is not long for this world

Lindsey Schutters 15 Oct 2024

Global businesses lose R30tn ($1.75tn) from untapped economic potential of ‘third largest nation'

Marketing

Global businesses lose R30tn ($1.75tn) from untapped economic potential of ‘third largest nation'

Issued by Tishala Communications 10 Oct 2024

Advertising

Warc report: How earned media is cutting through digital noise

26 Sep 2024

Addressing the tech skills shortage needs to become a national imperative, says Mancosa

Technology

Addressing the tech skills shortage needs to become a national imperative, says Mancosa

Issued by Bullion PR & Communication 20 Sep 2024

Data-rich loyalty programmes can boost retail businesses in SA

CRM

Data-rich loyalty programmes can boost retail businesses in SA

12 Sep 2024

Source: © 123rf Warc research found that while 71% of marketers agreed that their business was ambitious about delivering creative excellence, only 37% of respondents felt their business had the right capabilities to deliver ground-breaking ideas

Marketing

Warc: Gap between ambition and ability a hurdle to creative effectiveness

11 Sep 2024

Loyalty programmes now equally popular among South African men and women

Research

Loyalty programmes now equally popular among South African men and women

27 Aug 2024

New whitepaper drives efficiency and sustainability in SA transport

Logistics & Transport

New whitepaper drives efficiency and sustainability in SA transport

16 Aug 2024

Image source: Tanarat Kongchuenjit –

ESG & Sustainability

Decoding the equation for ESG accounting

Andrew Harding 5 Aug 2024

Source: © 123rf As customer journeys become more complex, creating a more personalised two-way interaction with customers is an increasingly important requirement for brands

Research

Messaging the preferred method for customers to interact with brands says research

9 Jul 2024

Microsoft is leading the discussion about responsible AI deployment in Africa.

4th Industrial Revolution

New AI for Africa report suggests a 'just transition' in the workplace

Lindsey Schutters 14 Jun 2024

Consumer insights agency, KLA, reveals the Quarterly Buzz results for Q1 2024

Research

Consumer insights agency, KLA, reveals the Quarterly Buzz results for Q1 2024

Issued by KLA 7 May 2024

SA scoops 8 International Loyalty Awards

CRM

SA scoops 8 International Loyalty Awards

25 Apr 2024

5 benefits of rewards programmes

CRM

5 benefits of rewards programmes

24 Apr 2024

Pepkor launches +more digital rewards programme

E-commerce

Pepkor launches +more digital rewards programme

28 Mar 2024

Whitepaper reveals 76% of South Africans are using loyalty schemes

Research

Whitepaper reveals 76% of South Africans are using loyalty schemes

18 Mar 2024

Global Citizen, pgLang and Pres of Ghana, H.E. Nana Akufo-Addo, partner to announce 'Move Afrika: Ghana’

Events & Conferencing

Global Citizen, pgLang and Pres of Ghana, H.E. Nana Akufo-Addo, partner to announce 'Move Afrika: Ghana’

Issued by OnPoint PR 18 Jan 2024

Image source: Aleksandr Khakimullin –

Immigration & Citizenship Law

Public comments on White Paper on Citizenship, Migration and Refugee Protection extended

11 Jan 2024

Driving the future – EVs are the ultimate opportunity for South Africa

Logistics & Transport

Driving the future – EVs are the ultimate opportunity for South Africa

Viren Sookhun 9 Jan 2024

Data centres urged to adopt standard metrics for environmental sustainability

Construction & Engineering

Data centres urged to adopt standard metrics for environmental sustainability

13 Oct 2023

GIBs can help reduce greenhouse gas emissions, lower energy costs, and increase grid reliability and resilience. Source: Sueda Dilli/Pexels

Smart Buildings & Cities

Grid interactive buildings could get us to net zero

Thabang Byl 25 Aug 2023

Image source: Aleksandra Gigowska –

CRM

How to give customers what they want in a loyalty programme

Nolan Daniel 24 Jul 2023

How grid-interactive buildings can become prosumers

Smart Buildings & Cities

How grid-interactive buildings can become prosumers

Thabang Byl 19 Jul 2023

John Kim, chief product officer at PayPal. Source: Supplied.

Trends

PayPal's chief product officer talks the modern consumer

3 Jul 2023

Image supplied. Key findings of the whitepaper, Making a Promise to the Customer: How to give campaigns a competitive edge was presented at Cannes Lions

Cannes Lions

#Cannes2023: 4 brand and commercial advantages Promise to the Customer delivers

20 Jun 2023

Source © Mark Bowden Retailer loyalty programmes are a tool for retailers to drive increased customer engagement

CRM

Loyalty programmes: A tool to drive increased customer engagement

2 May 2023

Source: BrandMapp.

Banking

The loyalty and rewards reality in 2022 and beyond

Andre Fredericks 24 Nov 2022

Increase in urban rail brings concrete benefits to support Africa's sustainable future - study

Railway

Increase in urban rail brings concrete benefits to support Africa's sustainable future - study

22 Nov 2022

Research

South Africa's most popular loyalty programmes revealed for 2022

8 Nov 2022

Retailers

Builders launches Builders+ benefits programme

22 Sep 2022

The metaverse: Definition, history, and future

Digital

The metaverse: Definition, history, and future

Craig Hannabus, Issued by Rogerwilco 17 Jun 2022

No such thing as 'too much loyalty'

Marketing

No such thing as 'too much loyalty'

Issued by Semaphore 30 May 2022