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Ben Swan
I am from a hospitality background and have worked for several prominent hotel groups within South Africa. I have 8 years F&B Operational Management experience, at both Hotel Unit & Hotel Group level (5 star units), plus a further 4 years' experience at a Group Procurement Management level, mainly responsible for Food & Beverage, as well as Group Supplier Management, with Sun International.
Show profile Hide profileMy applicable work experience, skills and key strengths include:
? Excellent Hotel Management, Operational Management & Commercial Management experience within both a leading SA Hospitality Group (Sun International) & a Top 5 Star International Hospitality Group (Starwood Hotels & Resorts).
? Strong Supplier Development Management & Procurement Experience, including Strategic Sourcing & Preferential Procurement, based on a Total cost of Ownership model.
? Six Sigma Innovation & Process Improvement Skills (Qualified Six Sigma - Black Belt), responsible for Profit Improvement, the enhancement of quality & improved guest satisfaction, identified by a methodical risk assessment, and then controlled by improved processes (Training through Starwood Hotels & Resorts).
? Management and the implementation of on-going prescribed Hotel Brand Standards, ensuring that the "product" offered exceeds both the guest experience and organizational benchmarks & targets.
? Outstanding Analytical thinking ability, authentic Leadership qualities, Communication Skills, Change & Project Management abilities, Management & Collaboration of diverse Business Teams.
? Contract Management of both local & international Suppliers & Out-Sourced Services.
? Both local & international experience dealing with Hotel Development and Refurbishments, specializing with the F&B Outlets (both Front & Back of House Areas). Projects directly involved include the following:
o Starwood Hotels & Resorts:
? Sheraton Pretoria
? Sheraton Gambia
o Sun International:
? Sun City Resort
? Sibaya Casino
? The Table Bay Hotel
? Boardwalk Casino
? Grandwest Casino
? Federal Palace (Nigeria)
? Port Ghalib project (Egypt)
? Monticello Casino (Chile).
? Solid Business, Organizational, Financial & Commercial Acumen, including Financial Reporting, Risk Assessment, Budgets & Forecasting.
? Outstanding BBBEE understanding, specializing with Preferential Procurement & Enterprise Development Strategies
? Computer literacy on MS Word, MS Excel, MS PowerPoint, MS Access, MS Outlook, Minitab (Analytical & Statistical Software) & VISO.
I pride myself having a high work rate, which delivers quality results.
My applicable work experience, skills and key strengths include:
? Excellent Hotel Management, Operational Management & Commercial Management experience within both a leading SA Hospitality Group (Sun International) & a Top 5 Star International Hospitality Group (Starwood Hotels & Resorts).
? Strong Supplier Development Management & Procurement Experience, including Strategic Sourcing & Preferential Procurement, based on a Total cost of Ownership model.
? Six Sigma Innovation & Process Improvement Skills (Qualified Six Sigma - Black Belt), responsible for Profit Improvement, the enhancement of quality & improved guest satisfaction, identified by a methodical risk assessment, and then controlled by improved processes (Training through Starwood Hotels & Resorts).
? Management and the implementation of on-going prescribed Hotel Brand Standards, ensuring that the "product" offered exceeds both the guest experience and organizational benchmarks & targets.
? Outstanding Analytical thinking ability, authentic Leadership qualities, Communication Skills, Change & Project Management abilities, Management & Collaboration of diverse Business Teams.
? Contract Management of both local & international Suppliers & Out-Sourced Services.
? Both local & international experience dealing with Hotel Development and Refurbishments, specializing with the F&B Outlets (both Front & Back of House Areas). Projects directly involved include the following:
o Starwood Hotels & Resorts:
? Sheraton Pretoria
? Sheraton Gambia
o Sun International:
? Sun City Resort
? Sibaya Casino
? The Table Bay Hotel
? Boardwalk Casino
? Grandwest Casino
? Federal Palace (Nigeria)
? Port Ghalib project (Egypt)
? Monticello Casino (Chile).
? Solid Business, Organizational, Financial & Commercial Acumen, including Financial Reporting, Risk Assessment, Budgets & Forecasting.
? Outstanding BBBEE understanding, specializing with Preferential Procurement & Enterprise Development Strategies
? Computer literacy on MS Word, MS Excel, MS PowerPoint, MS Access, MS Outlook, Minitab (Analytical & Statistical Software) & VISO.
I pride myself having a high work rate, which delivers quality results.
