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#FutureFit Yourself: Stop manipulating NPS scores by incentivising your staff!

#FutureFit Yourself: Stop manipulating NPS scores by incentivising your staff!

Carmen Murray 17 Jan 2019

CX Strategy according to Multichoice, Hollard, African Bank, FNB, ABSA, Comair, Uber and many more

CX Strategy according to Multichoice, Hollard, African Bank, FNB, ABSA, Comair, Uber and many more

Jacqui E'Silva, Corinium Global Intelligence 17 Jan 2019

Advertising is dead. Long live value-tising

Advertising is dead. Long live value-tising

Mike Silver 16 Jan 2019

Dali Tembo, managing director of Instant Grass International.

#BizTrends2019: The year we rethink segmentation

Dali Tembo 15 Jan 2019

#BizTrends2019: Don't miss out on Google Shopping power because of poor feeds

#BizTrends2019: Don't miss out on Google Shopping power because of poor feeds

Andrew Smit 14 Jan 2019

Five ways to hack Google rankings (Kidding. You can't. But you can do this...)

Five ways to hack Google rankings (Kidding. You can't. But you can do this...)

David Jenkins 14 Jan 2019

Kirigo Kamore, content manager and global diversity champion at McCann Worldgroup.

#BizTrends2019: It's time to fully embrace the digifem consumer

Kirigo Kamore 14 Jan 2019

Godfrey Parkin, CEO of Britefire and of Angaza.

#BizTrends2019: Brand building must become more about customer experience

Godfrey Parkin 14 Jan 2019

#BizTrends2019: Business excellence in Africa relies on customer centricity

#BizTrends2019: Business excellence in Africa relies on customer centricity

Sarina de Beer 9 Jan 2019

#BizTrends2019: Is your organisation transformed enough to get customer experience (CX) right?

#BizTrends2019: Is your organisation transformed enough to get customer experience (CX) right?

Sibongile Vilakazi, Kantar 7 Jan 2019

#BizTrends2019: 4 Tech trends to watch for in 2019

#BizTrends2019: 4 Tech trends to watch for in 2019

Esti Kilian 7 Jan 2019

From Europe to SA with love: 3 tips for South African marketers in 2019

From Europe to SA with love: 3 tips for South African marketers in 2019

Lisa Steingold 2 Jan 2019

Take care when hitching customers' emotions to your brandwagon

Take care when hitching customers' emotions to your brandwagon

Estelle Nagel 21 Dec 2018

Editor Kate Wilson with the December 2018 issue of Woolworths Taste.

The Taste of custom publishing success with Kate Wilson

Leigh Andrews 18 Dec 2018

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