#BizTrends2026 | TTC Tour Brands’ Kelly Jackson: Steering the future of travel in an AI world

[Kelly Jackson] Kelly Jackson, managing director at TTC Tour Brands EMEA, explains how 2026 will be about using AI to streamline travel while keeping human connection, empathy, and transformational experiences at the heart of the sector...

#BizTrends2026 | ANEW Hotels & Resorts’ Madri van der Westhuizen: AI and the future of holiday planning

[Madri van der Westhuizen] Madri van der Westhuizen, campaign and social media manager at ANEW Hotels & Resorts, explores how AI is reshaping holiday planning...

#BizTrends2026 | Marriott International’s Dorcas Dlamini Mbele: How South Africans will travel in 2026

[Dorcas Dlamini Mbele] Dorcas Dlamini Mbele, senior director, commercial for SSA, Marriott International, unpacks key travel trends shaping how South Africans will plan, spend and experience holidays...

Sho’t Left for Summer: Discover Dullstroom and Hoedspruit’s hidden gems

[Robin Fredericks] Skip the beaches this summer and explore Mpumalanga and Limpopo instead. From quiet country estates and trout-filled rivers to relaxed dinners and bushveld adventures, a different kind of summer awaits...

Hospitality doubles down on human talent in response to AI transformation

[Sandra Kneubuhler] Sandra Kneubuhler, managing director. sub-Saharan Africa at Radisson Hotel Group, explores why despite rapid AI adoption the hospitality industry is investing more heavily in people than ever before...

Glamour vs reality: Preparing young professionals for hospitality's demands

[Casper Coetzee] In this piece Casper Coetzee examines the gap between perception and reality in South Africa’s hospitality industry and what must change to prepare young professionals for its demands...

SA’s tourism industry tackles human rights challenges with practical solutions

[Robin Fredericks] South Africa’s tourism industry faces critical human rights challenges, but practical solutions are emerging to strengthen ethical and sustainable practices...

Turkish Airlines Business Class: A journey of comfort and culinary delights

[Robin Fredericks] Business travel doesn't have to be a race against the clock. It can be a comfortable, relaxing journey where every detail is considered, and the hours simply melt away...

Discover Stellenbosch: Where food, heritage, and experiences meet

[Robin Fredericks] Beyond the wine tasting, Stellenbosch offers a deeper experience. Discover its heritage through a historic walking tour, embrace sustainable travel, and taste a food culture rooted in passion and tradition...

#WomensMonth: Dorcas Dlamini Mbele on mentorship, empowerment and leading women in hospitality

[Robin Fredericks] This Women’s Month, Marriott International's Dorcas Dlamini Mbele shares how mentorship and empowerment are shaping the next generation of women leaders in hospitality...

#WomensMonth: Leonie Andereya on leading with heart in luxury hospitality

[Robin Fredericks] This Women’s Month, Bizcommunity celebrates the women shaping industries and redefining leadership. Among them is Leonie Andereya, general manager of the Radisson Collection Hotel, Waterfront Cape Town...

#WomensMonth: Ozwane Mahlangu on grit, growth and leading the hotel where her journey began

[Robin Fredericks] From studying for her matric in a guest room to managing the very same hotel years later, Ozwane “Ma Oz” Mahlangu’s story is proof that determination knows no timeline...

#WomensMonth: Melanie Leloup on inclusion and growth in SA’s domestic tourism

[Robin Fredericks] Melanie Leloup of South African Tourism talks about affordable travel, empowering women, and growing local tourism this #WomensMonth...

Africa’s hospitality boom: Are we building fast enough?

[Robin Fredericks] Africa’s hospitality sector is booming, but is development keeping up with demand? That was the key question tackled by a panel of industry leaders at the Future Hospitality Summit Africa 2025, held from 17 to 19 June at The Westin Cape Town...

Radisson’s Ramsay Rankoussi on hotel growth trends and Africa’s rising cities

[Robin Fredericks] Radisson’s Ramsay Rankoussi shares insights on hotel growth strategies, rising secondary cities, and investment trends shaping Africa’s hospitality sector...

#YouthMonth: Madri van der Westhuizen on redefining digital marketing in SA’s hospitality sector

[Robin Fredericks] Madri van der Westhuizen from Anew Hotels & Resorts shares how curiosity and data-led creativity shape her approach to hospitality marketing...

TikTok is reshaping the travel experience — from inspiration to booking

[Robin Fredericks] TikTok is reshaping how we discover and book travel with real, unfiltered videos, turning inspiration into action..

How Dubai is redefining the future of air travel — from mega airports to sustainable skies

[Robin Fredericks] Dubai is transforming air travel, from building one of the world’s largest mega airports to tackling sustainable flying challenges. Dubai Airports CEO Paul Griffiths shares how the city plans for the future, balancing growth, innovation, and environmental responsibility...

#AfricaMonth: Minor Hotels’ Lindi Mthethwa on why regional collaboration is key to Africa’s tourism potential

[Robin Fredericks] In celebration of #AfricaMonth, we chat with Lindi Mthethwa, regional director for Minor Hotels Africa, on how regional partnerships and AfCFTA can unlock Africa’s tourism potential — balancing growth with local impact...

Marriott’s new regional VP on sub-Saharan Africa’s hospitality growth

[Robin Fredericks] As travel across Sub-Saharan Africa continues to rebound and redefine itself, Marriott International is doubling down on its commitment to the region with the appointment of Johan Cronjé as regional vice president...