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[Evan-Lee Courie] Bizcommunity chats with Thabiso Msimanga, head of Customer at X, Bigly Labs, to explore how fintech, real-time data and retail technology are converging to redefine customer loyalty and value creation in South Africa... |
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[Peter Ludi] In retail, tokenisation is rapidly becoming a smart way to secure transactions, helping retailers navigate a market where customers want recognition and convenience without compromising on their security or identity... |
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[Karen Keylock] While fuel volumes are under pressure from shifts in mobility, technology and consumer behaviour, the forecourt remains one of the most valuable pieces of real estate in the modern economy... |
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[Karen Keylock] Karen Keylock, national retail services manager at Nedbank Commercial Banking, explores the journey to creating a successful franchise... |
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[Karen Keylock] A few trends emerged during last year's holiday season, which retailers should pay attention to going forward... |
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[Charlene Louw] Looking at 2026, beer will remain a strategically important part of South Africa’s manufacturing economy — supporting jobs, investment and agricultural development — provided policy choices strengthen... |
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[James Townsend] "For fashion executives across Africa, the message is clear: retail is moving from a tool-based approach to an ecosystem where AI is the infrastructure," writes James Townsend, CEO of Pattern, a retail technology company... |
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[Aart Jurriaanse] Aart Jurriaanse, COO at Pay@, explores the digital payment trends set to lead South Africa in 2026... |
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[Domaine Rautenbach] Domaine Rautenbach, senior brand manager for Jacobs, believes portfolio versatility has become one of the most powerful growth levers for brands operating in volatile markets... |
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[Dr. Stephan Helary] Dr Stephan Helary, founder and CEO of Terre d’Afrique, says that African superfoods are being rediscovered in culinary and wellness contexts, not as trends, but as part of a lineage of knowledge that offers tried and trusted benefits for health and wellness... |
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[Bruce von Maltitz] For organisations looking to 2026, the core challenge isn't about finding new technology, but deploying available tools to genuinely fit the customer journey and meet South Africans where they are... |
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[Charlene Louw] Beer is a mainstream, socially embedded beverage enjoyed responsibly by millions of adults, and the sector accepts its tax obligations. What the industry is calling for is simple: fairness, reasonableness, and predictability... |
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[Tersia Joubert] B-Well's Tersia Joubert asks the question, "How can businesses implement effective strategies to foster climate-conscious cooking and create carbon-light kitchens by 2026, reducing their overall environmental footprint?"... |
 |  Dries D'Hooghe, chief operating officer, Massmart, with the staff of the first Walmart store to open in SA (Image: Danette Breitenbach @ Bizcommunity) Take a look at whats on offer at South Africa's first Walmart store that has opened in Clearwater Mall, Gauteng... |
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[Doros Hadjizenonos] One of the most common initial causes of data breaches in the country emanates from third-party vendors and supply chain compromise, making the entire digital supply chain a target for attack... |
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[Evan-Lee Courie] An interview with Kerry Janse Van Rensburg, head of Digital Operations at Pick n Pay... |
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[Evan-Lee Courie] This shift is giving rise to a new “convenience culture,” where digital platforms and local retailers are reimagining accessibility and redefining the customer experience... |
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[Hemant Harie] Ransomware tops the list of threats faced by retailers and is almost always the entry point... |
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[Bruce von Maltitz] At its heart, good service is about delivering on five simple things: speed and convenience, knowledgeable help, a consistent experience, a human touch when needed, and the option for self-service... |
