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CEM Africa Summit 2025: Leading the future of customer experience with AI innovation

CEM Africa Summit 2025: Leading the future of customer experience with AI innovation

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#See: Hertex HAUS reopens reimagined Bellville Showroom

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Shaun Shehab, lead solutions engineer at Ecentric, says the refund process holds untapped potential to enhance customer experience (Image supplied)

Taking the pain out of the refund function for retailers and customersShaun Shehab

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Customer Experience Africa Awards (CXAs) calls for entries

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CEM Africa Summit 2025: Leading the future of customer experience with AI innovation

CEM Africa Summit 2025: Leading the future of customer experience with AI innovationCEM Africa

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Customer Experience Africa Awards (CXAs) calls for entries

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CEM Africa Summit 2025: Leading the future of customer experience with AI innovation

CEM Africa Summit 2025: Leading the future of customer experience with AI innovation

18 Jun 2025

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