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MTN Business and Cloudflare expand partnership to deliver managed security across South Africa

9 Jul 2025

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Birdwatching at The Loeries Episode 3: The Energy Episode

Birdwatching at The Loeries Episode 2: The Emotion Episode

Nazareen Ebrahim: Brilliant women in AI Ethics 2024 and AIE Summit speaker

Nazareen Ebrahim: Brilliant women in AI Ethics 2024 and AIE Summit speakerKarabo Ledwaba

The finalists were announced on 9 July 2025. Source: Supplied

All the 2025 Bookmark Awards finalists

The power of geospatial data to enhance KYC and customer service in banking

The power of geospatial data to enhance KYC and customer service in bankingCharl Fouché, AfriGIS

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Heightened customer service expectations this Black Friday

24 Nov 2020

2020 South African Loyalty Awards winners revealed

2020 South African Loyalty Awards winners revealed

19 Nov 2020

Wunderman Thompson South Africa awarded the Nike account

Wunderman Thompson South Africa awarded the Nike account

VML 18 Nov 2020

How do CSPs go about achieving true digital transformation?

How do CSPs go about achieving true digital transformation?

Pikie Monaheng 17 Nov 2020

The unsuspected stumbling blocks of AI for customer experience

The unsuspected stumbling blocks of AI for customer experience

Mathew Conn 11 Nov 2020

Using data effectively to enhance customer experience

Using data effectively to enhance customer experience

Lorraine Doke 10 Nov 2020

Relook at how customers experience communication

Relook at how customers experience communication

Brent Haumann 9 Nov 2020

Beyond discounts: How tech can help keep customers happy all year round

Beyond discounts: How tech can help keep customers happy all year round

Robin Fisher 5 Nov 2020

Do brands know too little or too much about their consumers?

Do brands know too little or too much about their consumers?

Haydn Townsend 3 Nov 2020

How to create seamless customer experiences when it comes to B2B marketing

How to create seamless customer experiences when it comes to B2B marketing

Claire Denham-Dyson 3 Nov 2020

7 ways your email signatures can meet the challenges of remote working

7 ways your email signatures can meet the challenges of remote working

Rocketseed 30 Oct 2020

How digital experts are filling the customer service gap

How digital experts are filling the customer service gap

Ryan Falkenberg 30 Oct 2020

Bizcommunity and NSP Consultants congratulate BizListing winners!

Bizcommunity and NSP Consultants congratulate BizListing winners!

Bizcommunity.com 26 Oct 2020

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The promise of data and the capability deficit

Paul Geary 26 Oct 2020

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The power of storytelling in 2020

Cindy-Lee Minnaar 23 Oct 2020

#FluxTrendsMasterclass: How brands can connect with Generation Z

#FluxTrendsMasterclass: How brands can connect with Generation Z

23 Oct 2020

CX+ Retail 2020. The South African and global ranking

CX+ Retail 2020. The South African and global ranking

Mark Molenaar, Kantar 20 Oct 2020

Smarketing: Putting your money where your nose is

Smarketing: Putting your money where your nose is

North-West University (NWU) 19 Oct 2020

#FluxTrendsMasterclass: Businesses must find a balance between high tech and high touch

#FluxTrendsMasterclass: Businesses must find a balance between high tech and high touch

19 Oct 2020

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Agility and customer focus key to business success going forward

Ryan Jamieson 7 Oct 2020

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The rise of the digital planet tells a new story

Yaw Dwomoh 7 Oct 2020

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What Covid-19 taught us about going back to basics with customer communication

Brent Haumann 7 Oct 2020

Dentsu Aegis Network rebrands to dentsu

Dentsu Aegis Network rebrands to dentsu

Dentsu 2 Oct 2020

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Brand reinvention in the age of digital disruption

Shamesh Padayachy 1 Oct 2020

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Customer privacy is part of the experience and is critical to build trust

Paula Sartini 1 Oct 2020

Everlytic launches integration into Pipedrive to boost lead-nurturing campaigns

Everlytic launches integration into Pipedrive to boost lead-nurturing campaigns

Everlytic 30 Sep 2020

Old habits die hard - or do they?

Old habits die hard - or do they?

Sean Sullivan 29 Sep 2020

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Why excellent customer service is an internal journey

Leonie Stanley 23 Sep 2020

New study aimed at assessing damage caused to market by pandemic

New study aimed at assessing damage caused to market by pandemic

Juanita Pienaar 23 Sep 2020

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Irrelevant advertising: What to avoid when marketing to modern consumers

23 Sep 2020

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