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Birdwatching at The Loeries Episode 3: The Energy Episode

Birdwatching at The Loeries Episode 2: The Emotion Episode

The finalists were announced on 9 July 2025. Source: Supplied

All the 2025 Bookmark Awards finalists

The high price of bad CX, and how to avoid paying it

The high price of bad CX, and how to avoid paying itIgnition CX

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The problem with the generation gap? Marketeers keep falling into it

Stuart Walsh 2 Jun 2020

Loyalty is priceless

Loyalty is priceless

Luxury Brands 1 Jun 2020

Challenger Type - The Dramatic Disruptor

Challenger Type - The Dramatic Disruptor

eatbigfish 1 Jun 2020

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New phase in business sees accelerated key digital experience trends

Viresh Hargovan 29 May 2020

How automated communications can enhance customer engagement and brand loyalty

Karyn Strybos, Everlytic 29 May 2020

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Pursuing purpose: The key to building resilient brands

Anele Nzimande and Thabiso Bhengu 28 May 2020

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Brands need to reposition as customers form new, more digital habits

Grant Lapping 28 May 2020

Hemant Harie, MD at Gabsten Technologies

Improving the retail CX during tough times

Hemant Harie 28 May 2020

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How automated communications can enhance customer engagement and brand loyalty

Karyn Strybos 27 May 2020

#LockdownLessons: Companies putting the grit in integrity

#LockdownLessons: Companies putting the grit in integrity

Bizcommunity.com 26 May 2020

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We're facing a new way of connecting with consumers

Victor Koaho 25 May 2020

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SA marketers fostering meaningful customer relationships beyond first purchase [report]

21 May 2020

2020 2.0, the new normal and what's next for brands [Part 2]

2020 2.0, the new normal and what's next for brands [Part 2]

Jessica Tennant 21 May 2020

Succeeding in a competitive, uncertain and changing world

Succeeding in a competitive, uncertain and changing world

The Focus Group 20 May 2020

Kevin Kruger

Path to business success: Swift agility and innovation in Covid-19

Kevin Kruger, BMi Research 20 May 2020

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Customer service matters

Regine le Roux 15 May 2020

Amasa Ignite Virtual Forum, 20 May 2020 - Customer experience in the new normal

Amasa Ignite Virtual Forum, 20 May 2020 - Customer experience in the new normal

AMASA 15 May 2020

IAB SA and Kantar's #InsightsinAction: Tips to reposition your brand for recovery

Kantar 14 May 2020

2020 2.0, the new normal and what's next for brands [Part 1]

2020 2.0, the new normal and what's next for brands [Part 1]

Jessica Tennant 13 May 2020

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How brands can be there for at-home consumers

Michael Gullan 13 May 2020

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What business can learn from amapiano

Sashin Pillay 13 May 2020

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Is Covid-19 the tipping point for accelerating female leadership in business?

Maja Smith 12 May 2020

How Covid-19 is shifting retail customer priorities - report

How Covid-19 is shifting retail customer priorities - report

8 May 2020

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Customer communication is always vital, Covid-19 makes it even more so

Greg Chen 8 May 2020

SA businesses innovate in the face of lockdown constraints

SA businesses innovate in the face of lockdown constraints

7 May 2020

Pivoting on a budget: Driving effective marketing in a 'cut-back' economy

Pivoting on a budget: Driving effective marketing in a 'cut-back' economy

Jenni Benatar, Irvine Partners 5 May 2020

Anticipating consumer behaviours after the 'Great Lockdown'

Anticipating consumer behaviours after the 'Great Lockdown'

Nigel Hollis, Kantar 30 Apr 2020

Rentia Kraucamp, senior market researcher and CX Insights Practitioner at inQuba.

Customers are focused on safety, belonging and control

29 Apr 2020

Covid-19 Barometer: Financial uncertainty outweighs health concerns

Covid-19 Barometer: Financial uncertainty outweighs health concerns

Kantar 22 Apr 2020

What are people looking forward to most, post-pandemic?

What are people looking forward to most, post-pandemic?

Andrew Nelson, Kantar 21 Apr 2020

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