So far, only six Gizzus – one 500Wh and five 300Wh devices – have raised concern, after overheating and emitting black smoke. In all cases, the devices were returned to retailers for refunds and/or replacements, in line with the Consumer Protection Act. The devices were manufactured at the end of last year, explained Syntech co-founder Ryan Martyn.
Syntech received reports about the overheating devices over the past few days and immediately contacted its manufacturing partner, which initiated an investigation. It identified a battery manufacturing flaw that may have affected a small number of units in one particular batch of these models, produced between 1 November and 31 December 2022.
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