Edgars Zimbabwe adds IT structure

Ashish Dass, President, Middle East & Africa for 3i Infotech.

Being a large retail group with multiple outlets spread across different locations, the company faced operational challenges of data visibility and group data consolidation. Its dependency on legacy systems was one of the biggest challenges it faced. Operations were complex and cumbersome, hence limiting business service capacity and potential for growth.

This resulted in the need for a state of the art ERP solution. Through this implementation, the company is set on the path of strategic growth with streamlined operations by substantially reducing manual input, processing and increasing accessibility of data throughout its branch network.

Commenting on the win, Ashish Dass, President, Middle East & Africa for 3i InfoTech said, "Edgars is a growth oriented and technology savvy company that acknowledges the importance of strategic IT solutions infrastructure as a driver for businesses. Our team worked closely with its various departments, understanding their pain areas and the challenges they face in their day-to-day operations. This advisory approach helped us understand what will help Edgars and facilitate the changeover and ultimately its growth.

"We believe that with Orion, it will not only be able to consolidate and streamline its operations but will be ahead of its competition when armed with the right information at the right time."

"This is one of the most prominent business entries into Zimbabwe and Southern Africa for Orion. It has been a success story for the last 20 years across Middle East and Africa, where it has enabled over 700 customers mid-market and enterprise businesses to grow. Having entered into Zimbabwe with a big name like Edgars makes our belief even stronger," said Babak Kobari, VP of Sales at 3i InfoTech, which played an integral role in acquiring this partnership.

"Our vision is to offer quality, value and superior customer service in excellent environments and we are certain that incorporating these advanced technological solutions will add more value to the business, which will be passed onto our customers - our biggest asset. It brings us great pleasure to partner with a provider who understands our business objectives," said Linda Masterson, Group CEO of Edgars Stores.

"It was the positive feedback from the supplier's existing customers, including E-max and Shankar Trading that reinforced the strategic decision of implementing Orion," she concluded.