Chatbot | Bizcommunity

Chatbot | Bizcommunity

News

Source: © 123rf Ryan Campher, VML SA data lead, asks, while AI drives modern marketing, what happens when flawed inputs lead it astray?

Artificial Intelligence

Will your AI promote clarity or confusion, progress or noise?

Ryan Campher 25 Jun 2025

Samsung Galaxy S25 Ultra review: Polished, powerful, packed with AI

Mobile & Apps

Samsung Galaxy S25 Ultra review: Polished, powerful, packed with AI

Imran Salie, Issued by Samsung 11 Jun 2025

The future of recruitment: Chatbots and dynamic talent networks

HR Tools & Software

The future of recruitment: Chatbots and dynamic talent networks

Issued by Icefield Consulting 22 May 2025

Musk's xAI updates Grok chatbot after 'White genocide' comments

4th Industrial Revolution

Musk's xAI updates Grok chatbot after 'White genocide' comments

19 May 2025

Source: Supplied. Justin Poiroux, chief technology officer and co-founder of Yellow Card.

Fintech

The future of finance: AI and fintech are changing the playing field

Justin Poiroux 15 May 2025

The chat commerce revolution: Turning conversations into customer conversions

Artificial Intelligence

The chat commerce revolution: Turning conversations into customer conversions

Jonathan Elcock, Issued by rather.chat 6 May 2025

Instant delivery: How SA logistics is transforming to meet consumer demands

Logistics & Transport

Instant delivery: How SA logistics is transforming to meet consumer demands

Robin Fredericks 25 Apr 2025

Talent Acquisition

AI firm Anthropic announces 100 roles in Europe, new EMEA head

Paul Sandle 9 Apr 2025

Social Media

Elon Musk’s xAI acquires X

31 Mar 2025

Source: © MSN Seal became a literal seal in this year's Mountian Dew Super Bowl advert

Advertising

#SuperBowl2025: From one seal to another

Danette Breitenbach 13 Feb 2025

Super Bowl 2025 ads as lacklustre as the game, with an overflow of celebrities and very little risk-taking

Advertising

Super Bowl 2025 ads as lacklustre as the game, with an overflow of celebrities and very little risk-taking

Danette Breitenbach 12 Feb 2025

Health and well-being trends in 2025

Trends

Health and well-being trends in 2025

6 Feb 2025

California AG puts AI firms on notice, and we know DeepSeek’s secret

Technology

California AG puts AI firms on notice, and we know DeepSeek’s secret

Lindsey Schutters 29 Jan 2025

Source: Supplied.

Markets & Investment

Market sell-off: Investors reassess AI after DeepSeek disruption

Paddy Flood 29 Jan 2025

Source: © 123rf Africa’s entertainment and media industry expected to outpace global growth in the next five years, driven by internet advertising and streaming services says PwC’s newly launched Africa Entertainment and Media Outlook 2024–2028 report

Media

Africa’s entertainment and media industry: A positive story of resilience and expansion

28 Jan 2025

Accessibility and growth mark innovation in 2024

Higher Education

Accessibility and growth mark innovation in 2024

Issued by Hasso Plattner d-school Afrika 23 Jan 2025

Unlock R10m in funding: Transform your business or community project with Lesaka

ESG & Sustainability

Unlock R10m in funding: Transform your business or community project with Lesaka

Issued by Lesaka 20 Jan 2025

Source: © CIO SA Vincent Maher, True I/O CEO and the leader of the MMA AI Leadership Consortium looks at the five trends driving the reshaping of marketing through AI

Digital

#BizTrends2025:True I/O's Vincent Maher - 5 AI trends shaping marketing in 2025

Vincent Maher 13 Jan 2025

MoMo Coach empowers nearly one million SMEs in sub-Saharan Africa

SMEs

MoMo Coach empowers nearly one million SMEs in sub-Saharan Africa

20 Dec 2024

Amazon launches Nova, comes straight for generative AI throne

Technology

Amazon launches Nova, comes straight for generative AI throne

Lindsey Schutters 4 Dec 2024

Image source: bpawesome –

Law Practice

Pros and cons of gen AI in the legal sector

Melissa Steele 2 Dec 2024

Everlytic launches cutting-edge AI studio with WhatsApp chatbots for smarter communication

Artificial Intelligence

Everlytic launches cutting-edge AI studio with WhatsApp chatbots for smarter communication

Elmarie Cronje, Issued by Everlytic 29 Nov 2024

Claiming the future: AI’s role in SA’s short-term insurance industry

Insurance & Actuarial

Claiming the future: AI’s role in SA’s short-term insurance industry

Issued by Insight Survey 27 Nov 2024

Source: © 123rf From November all incoming service conversations for businesses using WhatsApp Business are free

Digital

Free WhatsApp Business incoming service conversations

7 Nov 2024

Leveraging AI to boost business: A guide for SMEs in 2025

SMEs

Leveraging AI to boost business: A guide for SMEs in 2025

Issued by The Publicity Workshop 6 Nov 2024

How customer reviews shape Black Friday buying decisions

Retail Marketing

How customer reviews shape Black Friday buying decisions

Issued by Hellopeter 1 Nov 2024

Is generative AI overhyped?

ICT

Is generative AI overhyped?

Anthony Willis, Issued by Altron 29 Oct 2024

Image source: sebastien decoret –

Services

How to add automated voice bots into your call centre: Start simple

Ryan Falkenberg 30 Sep 2024

Image: Supplied

Mobile & Apps

Introducing MarhabaGPT - like ChatGPT but for Muslims

27 Sep 2024

Financial Services

Metropolitan takes the lead by making the first payouts in the new ‘two-pot’ system

18 Sep 2024

SMEs

AI-powered reputation management: The next big thing for SMBs

Kim Napo 6 Sep 2024

Source: Supplied. Anna Collard, senior vice president, content strategist and ambassador of KnowBe4 Africa.

Fintech

In chatbots we trust—but should we?

12 Aug 2024

Enhancing call centre hyper-personalisation with virtual agents

CRM

Enhancing call centre hyper-personalisation with virtual agents

Ryan Falkenberg 8 Aug 2024

Source: © 123rf Patrick Carmody, CEO of Conversation Lab, looks at how the shift to AI-powered answer engines are and will challenge Google

Artificial Intelligence

The shift to AI answer engines. A challenge for Google?

Patrick Carmody 6 Aug 2024

Source: Clevva.

Financial Services

Could intelligent automation smooth the transition to SA’s two-pot retirement system?

Ryan Falkenberg 26 Jul 2024

AI can drive the future of customer service

Technology

AI can drive the future of customer service

Warren Hawkins 25 Jul 2024

Where South African banks are underperforming: AI-powered robo-advisory

Fintech

Where South African banks are underperforming: AI-powered robo-advisory

Shaun McEwan, Issued by Sauce Advertising 16 Jul 2024

Eduvos embraces AI to shape the future of higher education

Higher Education

Eduvos embraces AI to shape the future of higher education

Issued by Eduvos 30 May 2024

Welcome to the era of the AI co-pilot

4th Industrial Revolution

Welcome to the era of the AI co-pilot

Nick Durrant, Issued by Bluegrass Digital 11 Apr 2024

The Limpopo Mirror is published in Louis Trichardt, a town in the north of South Africa’s Limpopo province. Photo: Anton van Zyl

Media

Google and Facebook are killing local news

Nathan Geffen and Anton van Zyl 8 Mar 2024

3 ways ChatGPT can be a game-changer for South African SMEs

SMEs

3 ways ChatGPT can be a game-changer for South African SMEs

Issued by Business Partners Limited 1 Mar 2024

Transforming hospitality: Uniting digital innovation, data insights, and commercial strategy for guest-centric success

Hospitality

Transforming hospitality: Uniting digital innovation, data insights, and commercial strategy for guest-centric success

Cleo Johnson 28 Feb 2024

The future of conversational chat channels in SA

CRM

The future of conversational chat channels in SA

Evan-Lee Courie 19 Feb 2024

Google renamed Bard, gets into its Gemini era

Technology

Google renames Bard, goes all in on Gemini with new subscription plan

Lindsey Schutters 8 Feb 2024

Gemini Pro now powers Google Bard

Services

Google brings advanced AI model Gemini to Bard in South Africa

Lindsey Schutters 1 Feb 2024