Most all players in the insurance sector are digitising - some more seamlessly than others. This phygital (meeting of the physical and digital worlds) trend is becoming omnipotent...
Kevin Wright 16 Apr 2021
The 2021 Fashion Without Borders (FWB) will be held virtually and physically at the Hilton Hotel Sandton in Johannesburg from 23 to 26 March.
While online shopping in South Africa was already seeing noteworthy gains before Covid-19 hit, the past 10 months has seen it go through the roof...
Issued by imagineNATION Alliance 29 Jan 2021
The top trends that Euromonitor believes will define consumer behaviour and influence business strategies in the year ahead...
To hear some industry commentators tell it, Covid-19 is going to be the final nail in the coffin of retail as we know it. At best, they're over-simplifying. At worst, they're just wrong...
Lee Naik 13 Oct 2020
The past decade has seen a radical shift in education and, often, disruptive evolution of the collective industry. From free tertiary education all the way through to the rise of EdTech, the next 10 years promises to be equally exciting to watch - starting in 2020...
The customer is no longer just 'king'; they have become all-knowing, all-powerful 'super beings' driving innovation...
Lauren van Halderen and Andrew Jennings 20 Dec 2019
There's no doubt that technology has fundamentally changed marketing; today's marketers need to think like data scientists, understand the fragmented customer buying cycle and deliver better returns to the business than ever before...
How can new technology help brokers grow their business and what effect does it have on the future of financial planning?
The Top Million research report into South Africa's top million households in 2019 - with a combined buying power of R700 billion - looks at what drives this 'Upper Middle Class'; what they are spending on; where they have cut back; and how marketers can reach this group...?
Louise Marsland 13 Sep 2019
Innovative phygital business models, where bricks and mortar and digital seamlessly integrate, are popping up across the globe. But the best phygital experiences still remain aligned with old-school sales strategies...
Eben Esterhuizen 30 Apr 2019
Branding and selling is about knowing what and how technology can assist in the CX experience but it's also about ensuring that there's a human and emotional connection with the consumer every step of the way...
Eben Esterhuizen 8 Feb 2019
As a Money 20/20 series regular, arriving at this year's show in the ever-buzzing Las Vegas, I prepared myself for four days packed with futuristic visions and startling concepts...
Lina Andolf-Orup 9 Nov 2018
Digitisation has forever changed the consumer buying experience. The internet was once a simple tool to browse options and compare prices but has now become...
Carmen Whateley 17 Oct 2018
We now live in an age where our physical selves live along our digital selves. What you do offline is shared online and "peacocking" has become prevalent for digital citizens of the 21st century...
Carmen Murray 9 Oct 2018
French home improvement retailer Leroy Merlin is preparing to open its first store on the African continent in Edenvale, Gauteng on Friday, 28 September 2018...
Marketplaces, online platforms, customised offerings, virtual fitting rooms and other innovations are all examples of the "phygital" transformation of fashion retail...
Céline Abecassis-Moedas and Valérie Moatti 25 Apr 2018
As smart technology enters our homes, cars, work and leisure time, marketers have the opportunity to innovate and reach potential customers via ever-expanding touch points...
Jainita Khatri 25 Jan 2018
Many would say that in this age of exponential technology acceleration, a start-of-the-year tech trends report is rapidly becoming an exercise in futility. But don't believe them...
Lee Naik 24 Jan 2018
Physical merged with digital, that's where the term phygital comes from. It's a marketing and retail description, but you'll find a world of phygital art out there too...
Jainita Khatri 26 Oct 2017
Technology developments have had a profound effect on emerging economies in Africa. The widespread adoption of mobile phones in particular has seen a proliferation of new and innovative ways for businesses to reach and engage their customers, and for governments to provide services to their citizens...
Lee Naik 10 Mar 2017
How smart marketers survived 2016 to position themselves for success in 2017, according to Nicole Shapiro, associate director at Added Value…
Nicole Shapiro 9 Jan 2017
Since The Mall of Africa, South Africa's biggest single-phase shopping mall development, opened its doors on 28 April, it has dominated social media chat lately, as much for its promise as its problems...
Lee Naik 25 May 2016
Retail has become a stage for change, innovation and disruption. It has also become an increasingly global business as every corner of the world joins the market of our global village - and South Africa is no exception...