CRM, CX, UX News

Last 2 days|Last 7 days|Last 30 days

More news

Brands need to reach out or lose out

Brands need to reach out or lose out

5 Nov 2021

Using data to inform customer journey planning from a cultural perspective

Using data to inform customer journey planning from a cultural perspective

Virginia Alvarez 4 Nov 2021

New reports highlights need for organisations to embrace biometrics

New reports highlights need for organisations to embrace biometrics

3 Nov 2021

Source:

Empowering social media agents to deliver great customer service

Keegan Weber 2 Nov 2021

Introvert vs extrovert: does brand personality really matter?

Craig Hannabus 28 Oct 2021

Elizma Nolte

What's the future of shopping?

26 Oct 2021

VDX.tv releases 2021 holiday video advertising guide for brands and retailers

VDX.tv releases 2021 holiday video advertising guide for brands and retailers

VDX.tv 22 Oct 2021

5 strategies to enhance SMB growth

5 strategies to enhance SMB growth

Gerhard Hartman 21 Oct 2021

Multichoice, Shoprite, Woolworths, Superbalist and others to share lessons in customer experience (CX) at CEM Africa in Nov

Multichoice, Shoprite, Woolworths, Superbalist and others to share lessons in customer experience (CX) at CEM Africa in Nov

Kinetic Events 19 Oct 2021

#PulpNonFiction: A culture of trust or a culture of control?

#PulpNonFiction: A culture of trust or a culture of control?

Bronwyn Williams 18 Oct 2021

Image provided

New survey shows frustrations with authentication processes

12 Oct 2021

Digital first-impressions matter

Digital first-impressions matter

Brent Haumann 8 Oct 2021

The Ask Afrika Orange Index 2021 Ranking released - Customer experience levels decline during Covid and go digital

The Ask Afrika Orange Index 2021 Ranking released - Customer experience levels decline during Covid and go digital

ASK AFRICA 7 Oct 2021

If you could only keep one loyalty programme, which one would it be?

If you could only keep one loyalty programme, which one would it be?

BrandMapp 6 Oct 2021

Let's do Biz