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Elastic infrastructure is key to meeting current and future data storage demand
Elastic infrastructure is key to meeting current and future data storage demand

Events that accelerate the generation of data are often viewed in isolation, but the reality is that they are all part of the same evolution...

By Eran Brown 12 Dec 2019

Embrace the opportunities 4IR ushers in
Embrace the opportunities 4IR ushers in

The Fourth Industrial Revolution (4IR) is already having a hugely disruptive effect on all aspects of our lives, but will arguably have the most profound impact...

11 Dec 2019

Image source: Gallo/Getty Images.
Brands with a privacy-first culture tend to be governed by ethics [report]

A new CMO report points to the growing need for customer trust to influence every corporate decision and customer engagement across every digital and physical channel. It calls for marketing, IT, legal and operations to adopt a privacy-first culture...

10 Dec 2019

Q&A: Jeremy Leach talks promoting inclusion of the underinsured
Q&A: Jeremy Leach talks promoting inclusion of the underinsured

As much as 97% of consumers in emerging markets may not be insured and left vulnerable to risk...

By Evan-Lee Courie 4 Dec 2019

MyBroadband - Where ICT business decisions are made
MyBroadband - Where ICT business decisions are made

MyBroadband is the online platform of choice for South Africa's ICT decision makers - and has a significant influence on their business and personal purchasing decisions...

Issued by MyBroadband 3 Dec 2019

Using data analytics and CRM to drive customer centricity and win loyalty
Using data analytics and CRM to drive customer centricity and win loyalty

Sanlam Reality, the Sanlam Group's loyalty programme, was awarded Best Use of Data Analytics/CRM Application at the inaugural Loyalty Awards South Africa recently held in Cape Town...

By Jessica Tennant 3 Dec 2019

#16DaysofActivism: Is AI the solution to SA's domestic violence crisis?
#16DaysofActivism: Is AI the solution to SA's domestic violence crisis?

South Africa faces a national crisis of violence against women. Yet, every time we take two steps forward, something inevitably happens that forces us one step back...

By Joanne van der Walt 26 Nov 2019

Richard Rattue, MD, Compli-Serve SA
Suptech is upping the game in financial services data analysis

A relatively new concept that joins the ranks of fintech, regtech and insurtech, suptech is shaking up data collection and analysis in financial services on a level we've never seen before...

By Richard Rattue 20 Nov 2019

50 South Africans achieve international digital skills certification
50 South Africans achieve international digital skills certification

Up to 50 South African business and ICT professionals were presented with certificates of competency at an award ceremony in Sandton...

Issued by ITP Communications 19 Nov 2019

Gartner's Top 10 data analytics trends
Gartner's Top 10 data analytics trends

Traditionally, banks targeted older customers for wealth management services, assuming that this age group would be the most interested...

19 Nov 2019

Smart cities embrace 4IR
Smart cities embrace 4IR

Smart cities rely on smart grid technology that includes traditional and renewable energy sources in its mix of power supply...

19 Nov 2019

#AfricaCom: Tech skills needed to create future jobs on the 'side-hustle' continent
#AfricaCom: Tech skills needed to create future jobs on the 'side-hustle' continent

Up to 18 million jobs need to be created annually just to absorb the new entrants each year. This is unprecedented globally and doesn't even include the unemployed and underemployed...

By Leigh Andrews 18 Nov 2019

#AfricaCom: "Every consumer today behaves like a millennial, your business needs to catch up!"
#AfricaCom: "Every consumer today behaves like a millennial, your business needs to catch up!"

Dion Jerling, co-founder of Connect Earth was chair of the third and final day of AfricaCom 2019's keynote sessions. He said there had been closer to 17,000 attendees than predicted 15,000 and convened a panel discussion on getting user experience (UX) right...

By Leigh Andrews 15 Nov 2019

Don't let your data management strategy get stuck in the past
Don't let your data management strategy get stuck in the past

Data centre architecture has undergone massive evolution in the last 20 years...

By Modeen Malick 13 Nov 2019

Dingle presenting at Catalyst Africa.
#CatalystAfrica: Simon Dingle debunks fintech and cryptocurrency myths

Simon Dingle started his Catalyst Africa presentation by confirming that when he's not making apps or writing books, he loves thinking out loud in public about a variety of divergent topics...

By Leigh Andrews 12 Nov 2019

#FairnessFirst: Transforming your business to win in the age of experience
#FairnessFirst: Transforming your business to win in the age of experience

The final standout session from the Kantar customer experience (CX) advantage 2019 masterclass featured lessons from diversity and inclusion initiatives to transform your business strategy from the inside-out, leverage the experience advantage and get CX right, as presented by Kantar's customer experience consultant Sibongile Vilakazi...

By Leigh Andrews 11 Nov 2019

Can we communicate better in a digital era?
Can we communicate better in a digital era?

Data leaks, even if accidental or unintentional, can have serious financial repercussions for organisations...

By Michael Klopper 7 Nov 2019

Image credit: Chris Liverani on Unsplash.
Why data is more important than ever to customer experience

In today's world, the margin between businesses that thrive and those that merely survive is growing increasingly narrow...

By Brent Haumann 6 Nov 2019

Addressing data inequality could help solve the unemployment crisis
Addressing data inequality could help solve the unemployment crisis

No one but the most willfully ignorant would argue with the fact that South Africa is in the midst of a major employment crisis...

By Greg Chen 5 Nov 2019

The convergence of IT and OT systems in the mining industry
The convergence of IT and OT systems in the mining industry

Digital transformation is disrupting every industry and the mining sector is no exception...

4 Nov 2019

State of the Software Developer Nation survey reveals findings
State of the Software Developer Nation survey reveals findings

OfferZen's first State of the Software Developer Nation survey reveals skills, experience and salary trends in SA tech community...

1 Nov 2019

Is your backup protected against ransomware?
Is your backup protected against ransomware?

So far this year, 4.1 billion private records have been exposed as a result of breaches and cyber attacks...

31 Oct 2019

#ExperienceAdvantage: Closing the experience gap in the feedback economy - Kantar
#ExperienceAdvantage: Closing the experience gap in the feedback economy - Kantar

Marc Emert, customer experience consultant at SAP, unpacked what he called "the perfect intersection of experience data (the whys) and operational data (the whats) and how to understand and prioritise the improvements that matter most," at Kantar's recent #ExperienceAdvantage event...

By Leigh Andrews 30 Oct 2019

How barcode printing improves data management
How barcode printing improves data management

Since its inception, barcode printing has evolved and grown into a global necessity, improving data management and accessibility...

30 Oct 2019

Are you spending your backup budget wisely?
Are you spending your backup budget wisely?

In an increasingly connected world, being able to continuously access mission-critical data is a business necessity...

29 Oct 2019

Dangers of company data residing on private devices
Dangers of company data residing on private devices

Business owners have lost track of all the devices that are accessing their networks and more importantly, which staff are accessing confidential information...

By Wale Arewa 22 Oct 2019

Data technology driving agility in retail
Data technology driving agility in retail

Competition amongst suppliers and retailers are at an all-time high, and today's consumer is much less predictable than in the past...

By Lauren Hartzenberg 15 Oct 2019

The reason AI can predict consumer behaviour
The reason AI can predict consumer behaviour

It's June. In Durban. In a clothing store in the main street, a 26-year old marathon-runner buys a bowtie and, seemingly randomly, adds a board shorts...

By Vian Chinner 11 Oct 2019

When AI is more than just business - adding value in the wild
When AI is more than just business - adding value in the wild

Despite what Hollywood and science fiction will tell you, Artificial Intelligence (AI) solutions are designed to enhance human efforts - not replace them...

By Jessie Rudd 10 Oct 2019

The death of the Business Analyst
The death of the Business Analyst

In the early days of software development, the role of the Business Analyst (BA) played an integral part in creating new applications for business use...

By Matthew Gaskell 10 Oct 2019

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