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    Tunnel vision of funnel vision?
    Tunnel vision of funnel vision? 
    Source:
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    By Natalie Van Der Merwe & James Guthrie 20 May 2024

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    Image supplied.
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      12 Apr 2017

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    Using loyalty programmes as a customer centricity aid

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    Today, gatekeepers make the worst brand builders

      10 Apr 2017

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    Amazon Web Services introduces Amazon Connect

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    Colyn Dee, Cirrus TechVue director
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    (c) Wavebreak Media Ltd -
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    Image supplied.
    Skyfii rolls out its SaaS platform to 500 Woolworths' stores

    2 May 2017

    Image © Monnas Photography.
    A truly sensory Experian experience

     21 Apr 2017

    Experian SA MD Simon Russell © Monnas Photography.
    Cementing the Mosaic of customer experience with Experian

     20 Apr 2017

    Gumtree turns over a new leaf
    Gumtree turns over a new leaf

    20 Apr 2017

    bacho12345 © –
    Woolworths tops 2016 Customer Satisfaction Index with most satisfied customers

    20 Apr 2017

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     19 Apr 2017

    Marije Gould, Verint VP of marketing EMEA.
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    17 Apr 2017

    (c) 06photo -
    Retailers shift away from Africa expansion

     12 Apr 2017

    Using loyalty programmes as a customer centricity aid
    Using loyalty programmes as a customer centricity aid

    , Communikay 12 Apr 2017

    Today, gatekeepers make the worst brand builders
    Today, gatekeepers make the worst brand builders

     10 Apr 2017

    Amazon Web Services introduces Amazon Connect
    Amazon Web Services introduces Amazon Connect

    1 Apr 2017

    (c) kantver -
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     31 Mar 2017

    Artisticco LLC © –
    2017: The year of taking your business from Gen X to Gen CX

     27 Mar 2017

    Dervish37 © –
    A little less conversation, a little more action

     24 Mar 2017

    How to hack Pinterest to market your business
    How to hack Pinterest to market your business

    23 Mar 2017

    (c) Katarzyna Bialasiewicz -
    Humans want human touch in customer journey, not bots

    20 Mar 2017

    #SeamlessAfrica: A masterclass in millennial engagement and retention
    #SeamlessAfrica: A masterclass in millennial engagement and retention

     17 Mar 2017

    African Reputation Index defines corporate reputation
    African Reputation Index defines corporate reputation

     16 Mar 2017

    Could VR, AI improve customer engagement for telcos?
    Could VR, AI improve customer engagement for telcos?

     15 Mar 2017

    Adclick Africa launches its full-service digital agency
    Adclick Africa launches its full-service digital agency

     14 Mar 2017

    Improving netiquette, improving communication
    Improving netiquette, improving communication

    7 Mar 2017

    Colyn Dee, Cirrus TechVue director
    Respond Social bridges the gap between social media and formal complaints management

    Cirrus TechVue 6 Mar 2017

    (c) Yulia Grogoryeva -
    How to Instagram as an SME: utilising the platform for local success

     28 Feb 2017

    Techsys Digital awarded strategic Diageo project
    Techsys Digital awarded strategic Diageo project

    Techsys Digital 17 Feb 2017

    Ekaterina Ryakina © –
    Customer centricity and collaboration for all

     16 Feb 2017

    Putting customers first
    Putting customers first

     14 Feb 2017

    (c) chonlachai panprommas -
    Improve customer service with app connecting customers, brands in conversations

    14 Feb 2017

    (c) Wavebreak Media Ltd -
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     13 Feb 2017

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    Right mix of emotions drives social media referrals

    10 Feb 2017

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    Pixabay
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