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      Customer Service - Printing Industry

      Remuneration:negotiable cost-to-company 
      Location:Cape Town, Epping Industria
      Education level:Matric
      Job level:Mid
      Type:Permanent
      Company:Clarion Printed Products


      A well-established digital printing company in Epping, Cape Town invite applications for a level customer service/production coordinator preferably from a retail print background to administer key account logistics and campaign implementation. Previous experience in printing (digital, screen and litho) manufacturing and finishing processes is essential.

      Responsibilities:
      • Receive production requests and prioritise accordingly to meet deadlines
      • Read, process, comprehend, and follow the detailed written and verbal instructions of the customers prior to starting the job to assure the job is done correctly and to clients satisfaction
      • Work with production staff and sales staff to ensure customer expectations are met
      • Manage account services through quality checks on client products and follow-up with timeous communication
      • Coordinating delivery schedules, arranging collections, installations of products and services
      Required:
      • Previous experience in Printing (Digital, Screen and Litho) manufacturing and finishing processes essential.
      • Aptitude to learn quickly 
      • Must be able to multi-task 
      • Must be able to work independently 
      • Excellent written and communication skills 
      • Strong customer service skills 
      • Detail oriented, organised, and deadline-driven
      • Must be able to work extended hours to meet campaign deadlines if necessary is non-negotiable
      • Previous project management experience will be an advantage
      • Must have driver's licence and own transport


      Posted on 23 Apr 10:37, Closing date 22 Jun

      Apply by email

      Caroline Currie
      caroline@clarion.co.za

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