Guesthouse or hotel: What is the best choice for your next business travels?

“Choosing the right accommodation can make or break your business trip,” says Andrew Grunewald, Flight Centre Business Travel (FCBT) Brand Leader. “Whether you are a seasoned road warrior or a first-time business traveller, the right place to stay will allow you to conduct business efficiently professionally, as even the smallest details can make a big difference.”

Andrew explains that business travel has historically always been associated with traditional hotels, but over the past few years, there has been a slight shift as travellers seek a more relaxed environment in guesthouses and alternative forms of accommodation.

Here are a few points to consider when choosing between a hotel or a guest house on your next business trip:

Location

How far is the accommodation from the airport or meeting venue?

Location is the one factor that trumps all others when choosing the right place to stay for the vast majority of FCBT business travellers, according to Grunewald. “Business executives don’t want to waste time and money travelling to and from the venue or have to worry about running late to their next meeting,” he says.

Grunewald explains that traditional hotels are often situated more strategically for business meetings than smaller guesthouses, which tend to be found in more suburban settings away from the bustling cities.

If business travellers have back-to-back meetings or an important conference to attend, a hotel close to the venue is without a doubt the best choice, says Grunewald. However, if the traveller has just one or two meetings and would then like to enjoy the destination at leisure on a bleisure extension, a guesthouse in the suburbs could be better suited.

Personalised service

A guesthouse is often like living as a guest in someone else’s house. Some travellers absolutely love it, others hate it.

A guesthouse is without a doubt more personal and more local without trying too hard. Along with the owners of the house, you’ll typically find a small team of long-term staff members on-site who will not hesitate to go the extra mile to take care of the traveller’s needs and who will love to have a chat with you in the dining or breakfast room.

Hotels, on the other hand, come with larger teams of qualified staff that are well-trained to make sure you are treated like royalty 24/7. Hotels are ideal for business travellers who are short on time, with their grab-and-go retail snacks and coffee stations in the lobby. If late-night room service is a deal breaker, stick to hotels.

Wi-Fi and on-site facilities

Fast WiFi alongside a mini-bar and room service is possibly one of the top reasons business travellers prefer to stay in hotels. However, many guesthouses are also stepping up these facilities. Ask your Flight Centre Business Travel account manager for your best options.

Budget

Budget is another important considerations for business travellers when choosing their accommodation. In fact, according to FCBT travel managers’ price is the number one reason why business travellers opt for guesthouses instead of hotels.

Although there are a number of compelling reasons why business travellers could prefer a guesthouse over a hotel, price shouldn’t be one of them, says Grunewald. “By booking through a travel management company such as FCBT, corporates can enjoy discounted corporate rates without the volume of bookings usually required by hotel programmes.”

Moreover, FCBT’s SmartSTAY programme can brings with it additional ‘perks’ that make the traveller’s hotel stay more comfortable at no additional cost, such as free breakfast, late and early check-ins and free upgrades which, when added to the bottom line savings for the company, makes for a pretty irresistible combination.

“With business travel rated one of the five most significant expenses for a business of any size, it is understandable that small and medium-sized companies try and contain costs as much as possible,” says Grunewald. “However, research has shown that companies that spend more on travel reap major rewards in terms of customer loyalty, employee satisfaction and market share. It is for this reason that FCBT has decided to launch a competition where small and medium businesses could win a R150,000 travel grant and take their business to new heights.”

How to stand a chance to win R150,000 worth of travel for your growing SME?
1. Go to www.flightcentrebusinesstravel.co.za/business-travelgrant
2. Check out the Travel Grant video for inspiration
3. Upload a 1-2 min video or document with a maximum of 1000 words with your answers to the questions below:

Question 1 – What does travel mean to your business?Question 2 – What will this Travel Grant allow you to do?

It’s that simple! Entries close 18 October 2019

The final verdict: Hotel or guesthouse?

There is no clear-cut right or wrong answer, explains Grunewald, as much will depend on your personal preferences. At FCBT, we’ve seen that career-oriented Gen X travellers are more likely to opt for hotels whereas the younger millennials – who place a lot of importance on a healthy work-life balance – tend to prefer guesthouses.

Grunewald add that the distinction between hotels and guesthouses is also started to fade. Guesthouses are starting to step up the facilities that business travellers want, while many hotels have started to personalise their offering to encourage a more homely feel.

Flight Centre Business Travel has relationships in place with both hotels and guesthouses to ensure we can offer business travellers a variety of options at a range of costs. Contact an FCBT travel manager today to explore your accommodation options and see how you could stand a chance to win the FCBT Travel Grant worth R150,000.