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EDUCATIONAL HISTORY:

Highest Standard Passed: Matric -senior Certificate (2005)

School Attended: Allen Glen High School

Subjects Passed: English First Language
Business Economic
Economics
Travel & Tourism
Biology
Art

Tertiary Qualification

Institution: COLLEGE SA

Course: RADIO BROADCASTING & SOUND ENGINEERING

Subjects Covered:
• Research Skills
• Interview Skills
• Elements Needed to Produce a Show
• Types of Radio Programmes
• Steps to Producing Radio Programme
• Operational aspects of Studio Equipement
• Operating Sound Software (Adobe Audition)
• Editing Sound
• Writing Skills(Features and Scripts)

Obtained: DIPLOMA IN RADIO BROADCASTING & SOUND ENGINEERING

Institution: CORNERSTONE HR

Obtained: Call Centre Communications training
CERTIFICATE (2006)
Call Centre Communications (contents)
Communication skills
• Body language and cultural differences
• Voice tonality and confidence
• Verbal communication and terminology
• Professional call handling
• Confirmation and clarifying of given and received messages

Behavioural Skills
• Listening skills
• Empathy and difficult customers
• Effectively managing pressure and stress

Customer Service
• Service and quality standards
• Problem solving
• Initiative and going the extra mile
Closing Skills
• How to sell telephonically
• When to close a sale

Institution: GIJIIMA TRAINING INSTITUTE

Obtained: Outbound Sales and Insurance Training
CERTIFICATE (March 2006)
Obtained: Supercharged Closing
CERTIFICATE (August 2006)

SKILLS DEVELOPMENT:

• Adobe Premiere(Editind Sound and Video)
• Final Cut Pro
• Cubase
• Basic Camera Operation
• Using Control Room equipment

OCCUPATIONAL EXPERIENCE: Available on Request

INTERESTS:

Making Music,Making Money and Investing in Property.