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linda theron
A commercially astute entrepreneur with considerable general management experience. An innovative strategist with an instinct for identifying new business opportunities and the ability to drive profitable growth in new and established companies. A motivational and inspirational manager capable of training and developing individuals to enable them to fulfil their potential whilst ensuring that they make a positive contribution to the business. Possess excellent interpersonal, communication skills and the ability to develop positive working relationships with key stakeholders at all levels.
Show profile Hide profile2012-2013 ALL QUOTES, DURBAN
Director and Agent
• Assuming total responsibility for the development of the database of business vendors in Durban and listing in excess of 6500 businesses
• Managing the business from a financial and administrative perspective
• Day to day administration, marketing, advertising, sales
• Client liaison, focusing on a high standard of customer service being offered and maintained
• Regular communication with All Quotes Head Office and all other All Quotes Agents
• Exploring areas for growth and expansion
• Networking
2009-2012 SOMERSET CARE CENTRE
Manager - General
• Leading the development, implementation and continuous improvement of business critical systems and processes
• Project managing the restructure of financial and operational functions to facilitate compliance with occupational health & safety and labour laws
• Restructuring and expanding the Nursing Care Categorisations to enable far more accurate classification of residents' categories whilst also undertaking monthly assessments of categories resulting in an increase in monthly and annual turnover
• Driving the business forward from occupation level of 9 residents in 2009 to 43 residents by 2012, with profits exceeding R100k per month
• Overseeing the implementation and set-up of an in-house kitchen including recruiting staff, compiling weekly menus for residents and devising catering menus for the Somerset Valley Estate residents
• Providing significant creative input to the development of the Care Centre Website and the production of new brochures and advertisements
Responsibilities
• Playing a pivotal role in ensuring the smooth day to day management of the 40 bed care centre providing 24 hour care, assisted living services, frail care, respite care, post-operative recovery care, step-down and rehabilitation services
• Managing the business from a financial and administrative perspective and reporting to the Directors of the care centre on everything from finance through to compliance issues
• Developing sustainable, long-term relationships with residents and their families, care centre employees, Directors and local estate management employees
• Ensuring accuracy and attention to detail when preparing all schedules, including monthly income schedule and salaries, on behalf of 53 employees
• Actively involved in the preparation of contracts including employment contracts, addendums to existing Nurse Aides employment contracts and service provider contracts
• Undertaking regular staff appraisals, providing constructive feedback on performance and identifying individual training and development needs
• Conducting thorough investigations into any disciplinary or human relations matters that may arise and ensuring these are swiftly and compliantly resolved
• Preparing monthly schedules for invoicing, food cost schedules and kitchen stock sheets as well as producing inventories for all furniture, equipment and items belonging to the care centre
2009-2010 PRIVATE PROPERTY DURBAN
Principal
2003-2008 ORCHARD LEA NURSING HOME, DURBAN
Director and Owner
Education and Qualifications
National Diploma: Public Relations (1986), Natal Technikon
Further Skills
Languages: Fluent English and Afrikaans
IT Proficiency: Word, Excel and Pastel
Personal Details
Interests include: Outdoor Activities, Cinema, Reading, Meditation and Holistic Therapies
Other: Driver; full clean licence
2012-2013 ALL QUOTES, DURBAN
Director and Agent
• Assuming total responsibility for the development of the database of business vendors in Durban and listing in excess of 6500 businesses
• Managing the business from a financial and administrative perspective
• Day to day administration, marketing, advertising, sales
• Client liaison, focusing on a high standard of customer service being offered and maintained
• Regular communication with All Quotes Head Office and all other All Quotes Agents
• Exploring areas for growth and expansion
• Networking
2009-2012 SOMERSET CARE CENTRE
Manager - General
• Leading the development, implementation and continuous improvement of business critical systems and processes
• Project managing the restructure of financial and operational functions to facilitate compliance with occupational health & safety and labour laws
• Restructuring and expanding the Nursing Care Categorisations to enable far more accurate classification of residents' categories whilst also undertaking monthly assessments of categories resulting in an increase in monthly and annual turnover
• Driving the business forward from occupation level of 9 residents in 2009 to 43 residents by 2012, with profits exceeding R100k per month
• Overseeing the implementation and set-up of an in-house kitchen including recruiting staff, compiling weekly menus for residents and devising catering menus for the Somerset Valley Estate residents
• Providing significant creative input to the development of the Care Centre Website and the production of new brochures and advertisements
Responsibilities
• Playing a pivotal role in ensuring the smooth day to day management of the 40 bed care centre providing 24 hour care, assisted living services, frail care, respite care, post-operative recovery care, step-down and rehabilitation services
• Managing the business from a financial and administrative perspective and reporting to the Directors of the care centre on everything from finance through to compliance issues
• Developing sustainable, long-term relationships with residents and their families, care centre employees, Directors and local estate management employees
• Ensuring accuracy and attention to detail when preparing all schedules, including monthly income schedule and salaries, on behalf of 53 employees
• Actively involved in the preparation of contracts including employment contracts, addendums to existing Nurse Aides employment contracts and service provider contracts
• Undertaking regular staff appraisals, providing constructive feedback on performance and identifying individual training and development needs
• Conducting thorough investigations into any disciplinary or human relations matters that may arise and ensuring these are swiftly and compliantly resolved
• Preparing monthly schedules for invoicing, food cost schedules and kitchen stock sheets as well as producing inventories for all furniture, equipment and items belonging to the care centre
2009-2010 PRIVATE PROPERTY DURBAN
Principal
2003-2008 ORCHARD LEA NURSING HOME, DURBAN
Director and Owner
Education and Qualifications
National Diploma: Public Relations (1986), Natal Technikon
Further Skills
Languages: Fluent English and Afrikaans
IT Proficiency: Word, Excel and Pastel
Personal Details
Interests include: Outdoor Activities, Cinema, Reading, Meditation and Holistic Therapies
Other: Driver; full clean licence
