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Show profile Hide profileManaging inbound calls as a Customer Service Representative. Data capturing. Reconecting and disconnecting DSTV accounts. Coaching new recruits on the IBS system and general CSR activities. Logging reports for the new recruits to the Direct Managers and Supervisor. Attending to adherence of new recruits. Attending to general inbound calls.
Managing inbound calls as a Customer Service Representative. Data capturing. Reconecting and disconnecting DSTV accounts. Coaching new recruits on the IBS system and general CSR activities. Logging reports for the new recruits to the Direct Managers and Supervisor. Attending to adherence of new recruits. Attending to general inbound calls.
