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×Zaba Mkhwanazi
I am passionate about marketing, sales and building brands to their utmost potential, a confident, driven and vibrant lady who loves working with people. I'm a creative individual who is both persuasive and enjoys healthy competition, reaching my goals and surpassing them further.
Show profile Hide profile• Transnet Port Terminals (September 2016 to date) Young Professional in Training, Commercial/ Sales & New Business Development
- Further developed my communication and customer service skills by dealing with internal and external stakeholders on a daily basis, executing solutions and concluding queries efficiently.
- Sending Terminal updates and communications on a daily basis to the Industry about the status of the port ensuring that customers are always kept in the loop and know what is happening in the Terminal.
- Attending & chairing customer meetings with Strategic customers, building relationships with strategic customers such as Maersk Line, CMA CGM, Evergreen Line and COSCO Shipping Line as well as assisting with their queries.
- Liaising with Operations and Planning Departments to acquire information that will be of assistance to customer queries.
- Creating documents that would assist employees with productivity in the Terminal and provide convenience to the Customer.
- Supporting the Customer League on the launch and Wellness Day where I explained the Customer League to employees and tried to provide knowledge on Transnet Customers and what they expect from us.
- Partnering with the Corporate Affairs department on Customer and Employee engagements setting up, taking pictures and ensuring that the engagement runs smoothly.
- Exposure and knowledge of the Operations, Planning and Corporate Affairs Department thus aware of how the departments work as a collective to ensure productivity and satisfied customers.
- Reporting on the budget and volumes to key personnel every Monday.
- Hosting Customers for port tours as well as International project teams.
- Reporting on the weekly performance of the Terminal as well as deviations to the Commercial Command Centre.
- Crafting project plans which are submitted to the executives & Board for approval
• Transnet Port Terminals Corporate Affairs Internal Communications Officer
- Researching the Industry for trends and gaps in the market
- Editing communications sent to the business Nationally
- Creating, editing and distributing the Company newsletter
- Creating and distributing internal communications Nationally
- Planning, co-ordinating and executing company awards & events
• Transnet Port Terminals (September 2016 to date) Young Professional in Training, Commercial/ Sales & New Business Development
- Further developed my communication and customer service skills by dealing with internal and external stakeholders on a daily basis, executing solutions and concluding queries efficiently.
- Sending Terminal updates and communications on a daily basis to the Industry about the status of the port ensuring that customers are always kept in the loop and know what is happening in the Terminal.
- Attending & chairing customer meetings with Strategic customers, building relationships with strategic customers such as Maersk Line, CMA CGM, Evergreen Line and COSCO Shipping Line as well as assisting with their queries.
- Liaising with Operations and Planning Departments to acquire information that will be of assistance to customer queries.
- Creating documents that would assist employees with productivity in the Terminal and provide convenience to the Customer.
- Supporting the Customer League on the launch and Wellness Day where I explained the Customer League to employees and tried to provide knowledge on Transnet Customers and what they expect from us.
- Partnering with the Corporate Affairs department on Customer and Employee engagements setting up, taking pictures and ensuring that the engagement runs smoothly.
- Exposure and knowledge of the Operations, Planning and Corporate Affairs Department thus aware of how the departments work as a collective to ensure productivity and satisfied customers.
- Reporting on the budget and volumes to key personnel every Monday.
- Hosting Customers for port tours as well as International project teams.
- Reporting on the weekly performance of the Terminal as well as deviations to the Commercial Command Centre.
- Crafting project plans which are submitted to the executives & Board for approval
• Transnet Port Terminals Corporate Affairs Internal Communications Officer
- Researching the Industry for trends and gaps in the market
- Editing communications sent to the business Nationally
- Creating, editing and distributing the Company newsletter
- Creating and distributing internal communications Nationally
- Planning, co-ordinating and executing company awards & events
