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March 2014 - Current YOUI Insurance Aus/NZ PTA
Sales Services Team Manager
• Sales Skills development
• Communicating and implementing procedural changes
• Reporting on performance and targets
• Compliance training
• Performance management
• Streamlining existing processes and Developing new processes
• Statistical analysis
• Creating of meaningful mission and vision in the team
• Managing teams performance to achieve company targets (OKR's)
• Liaising with actuarial department and manage IT related challenges
• Embody the company culture and values
• Delegation of tasks
• Recruiting of talented and suitable people
• Managing disciplinary processes
• Developing of future leaders
• Incentive planning and implementation. Measuring the effectiveness of incentives