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Show profile Hide profileTo Whom It May Concern
With regards the intent to bid for the above request for applications, regarding the position of Customer Service Representative please receive my profile as affirmation that I am interested in playing a role in this interesting and important venture
I currently have a Certificate in Customer Services Management at the University of South Africa (UNISA) which academically trained me about the following:
• The management of a customer service programme in the organisation and the establishment of a code of conduct for employees in the customer contact situation.
I'm currently registered for a Diploma in Marketing at the IMM Graduate school of Marketing and currently in the third year of studying.
On a personal front I am an enthusiastic young lady who posses good values and principles, and willingness to always learn new things. I'm driven by a motto of "if you want something go out there and get it, while you are at it, give it your best shot".
I am currently a Field Account Manager with LG Electronics and I currently aim to proactively build relationships between the client and the supplier by engaging existing clients in regular, positive liaisons offering value propositions based on the client profile, identifying the needs of a client, probing and referring opportunities to retain, sell or add value.
I believe I have the experience, professional training and the capability to deliver on the mandate outlined vacancy, and I look forward to being of service when called upon.
With kind regards,
Thembelihle Mhlongo
To Whom It May Concern
With regards the intent to bid for the above request for applications, regarding the position of Customer Service Representative please receive my profile as affirmation that I am interested in playing a role in this interesting and important venture
I currently have a Certificate in Customer Services Management at the University of South Africa (UNISA) which academically trained me about the following:
• The management of a customer service programme in the organisation and the establishment of a code of conduct for employees in the customer contact situation.
I'm currently registered for a Diploma in Marketing at the IMM Graduate school of Marketing and currently in the third year of studying.
On a personal front I am an enthusiastic young lady who posses good values and principles, and willingness to always learn new things. I'm driven by a motto of "if you want something go out there and get it, while you are at it, give it your best shot".
I am currently a Field Account Manager with LG Electronics and I currently aim to proactively build relationships between the client and the supplier by engaging existing clients in regular, positive liaisons offering value propositions based on the client profile, identifying the needs of a client, probing and referring opportunities to retain, sell or add value.
I believe I have the experience, professional training and the capability to deliver on the mandate outlined vacancy, and I look forward to being of service when called upon.
With kind regards,
Thembelihle Mhlongo
