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The Foundation of my experience is Facilitation. I have a passion for helping people become more efficient and effective in their jobs.
I have experience in both written and oral communication. I am able to take initiative and work independently, to identify and handle confidential matters. I have knowledge on taking minutes. I am also able to organize and prioritize work. Am computer literate and have filing skills with the ability to keep record of flow of documents.
I have been involved in skills development as an independent contractor. In this time I offered on-site support for Retail Stores changing onto new Retail Software, these Stores would send the learners prior to the changeover to a central training venue, where I would conduct central training on the new software to be installed.
For part of my professional life, the Hospitality industries played an important role. I have had many a lesson on handling a customer complaint or compliment. I have also learnt the art or skill of selling goods other than what is required (Up selling).