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? Preparation of Customer Contracts, new and reviewed.
? Retrieving pricing on equipment, drawing up quotes and invoicing customers.
? Maintenance & Warranty Specialist
? Liasing and dealing with customer demand issues (desktops, laptops, servers etc)
? Maintenance and upkeep of Master Data Information
? Forecasting expenditure for individual customers
? Creation of various project plans for individual customer requirements
? First line contact for all issues regarding maintenance and warranty of customers' equipment
? Successful planning and managing of national site audits according to requirements of the customer
? Creating departmental reports on a monthly basis in order to track individual productivity
? Following up with distribution to make sure the customer gets the parts on time and within SLA
? Managing accounts
? Obtaining quotation for customers as per their requirements, cheapest pricing and quick turnaround time.
? Ordering equipment for the customer as per quotations obtained.
? Creating Marketing Plan & utilizing the marketing budget accordingly.
? Creating marketing material for digital marketing and direct marketing.
? Creating corporate portfolio
? Updating website & maintenance.
? Creating social digital media for Google+ accounts
? SEO maintenance
? Planning & implementing marketing events.
? Prepare all sales training material
? Plan, co-ordinate, and facilitate workshops to create Brand Awareness
? Determine pricing for new Products/ working with Medical aid groups
? Monitor all stock, pricing, tender & quotation activities
? Monitor all Sales Revenues and create Daily Sales Reports
? Assist Management with product portfolio, competitive activity and SWOT Analysis
? Assisting with the implementation of promotional activities as laid out in the marketing plan
? Creating Product Launch Material
? Utilise Brand Management Policies to maintain the brand image and target KOL's
? Ensure the 4 p's are being achieved within the guild lines as stipulated by FCPA