- Managed and implemented various industry skills development projects and interventions. - Managed a team of 12 Chamber Managers and their co-ordinators to implement skills development projects. -Represented the Services SETA in New Zealand and the UK to develop and implement qualifications for the purposes of international reciprocity between these two countries and South Africa. - Development of professional designations amongst the industries that represented the services sector. -Development and facilitation of induction programmes for chamber staff. -Assistance to start up businesses from a skills development and training perspective. -Presentations to stakeholders on specific skills development interventions. -Facilitated a TV programme for the New Venture Creation qualification. -Represented the Services SETA on Talk Radio 702. -Managed and worked with placing temporary staff in a recruitment environment.