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Show profile Hide profileEmployer: Edward Snell & Co
Current Position: Inbound/Manual Agent
Period in current position: May 2012 to date
Key Responsibilities:
• Inbound calls
• Outbound sales
• Manual orders
• Key accounts
• Processing Shoprtie,Makro, Pick n Pay, Liquor City,Mass Cash,Tops,Overland,Ultral orders
• All On-Con Customer
• Up selling
• Customer complaints
• Placing jab orders
• Placing all RGBC orders and Free stock orders
• Customer delivers
• Doing QA on calls
• Doing customer survey's
Currently studding marketing at IMM
Employer: Edward Snell & Co
Period employed: December 2012 to April 2013
Position held: Debtors Clerk
Key Responsibilities:
• Worked on a COD book with the value of 6 million rand
• Dealing with 30 day accounts, Payment in advance accounts, Cash on delivery accounts
• Releasing of orders
• Working on a age analysis
• Sending statements, friendly reminders, invoices
• Clearing payments
• Recon of accounts
• Journaling accounts
Employer: Edward Snell & Co
Current Position: Inbound/Manual Agent
Period in current position: May 2012 to date
Key Responsibilities:
• Inbound calls
• Outbound sales
• Manual orders
• Key accounts
• Processing Shoprtie,Makro, Pick n Pay, Liquor City,Mass Cash,Tops,Overland,Ultral orders
• All On-Con Customer
• Up selling
• Customer complaints
• Placing jab orders
• Placing all RGBC orders and Free stock orders
• Customer delivers
• Doing QA on calls
• Doing customer survey's
Currently studding marketing at IMM
Employer: Edward Snell & Co
Period employed: December 2012 to April 2013
Position held: Debtors Clerk
Key Responsibilities:
• Worked on a COD book with the value of 6 million rand
• Dealing with 30 day accounts, Payment in advance accounts, Cash on delivery accounts
• Releasing of orders
• Working on a age analysis
• Sending statements, friendly reminders, invoices
• Clearing payments
• Recon of accounts
• Journaling accounts
