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Some of the duties are:
Provide in depth training of individuals regarding their medical aid.
Explain to the client or member the nature and extent of the benefits offered by the
scheme and detailed analysis of claims history.
Matching of individual members with the appropriate healthcare options.
Assist members with new application forms, registration and deletion of dependents.
Utilization of managed healthcare, such as HIV/AIDS programmers.
Advice on latest trends and development in the market.
Provide seasonal newsletters to our clients (eg. Mines) to give to their staff.