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Company: Budget Car and Van Rental
Title: Senior Customer Service Representative
Duration: 2010-02-01 - 2014-02-28
Duties: Responsible for processing rentals and selling optional services, answering and receiving telephone calls, resolving overdue rentals, responding to customer questions and complaints, servicing vehicles for customer rentals and communicating with drivers for customer pick-ups.
Achievements: In 2012, I was awarded Budget Top Achiever in recognition of Service Excellence
In 2011, I was awarded a Service Excellence Gold Award
Reason for Leaving: Limited growth at company

Company: Liberty Life
Title: Financial Advisor
Duration: 2009-08-01 - 2010-01-31
Duties: Rendering financial services and advice relating to the following products: all classes of long-term insurance policies, health services benefits, pension benefits and investments.
Reason for Leaving: Change in career path

Company: Woolworths Financial Services
Title: Financial Product Consultant
Duration: 2008-11-01 - 2009-07-31
Duties: Optimizing the selling of financial services product (e.g. Woolworths in-store cards, visa credit cards and personal loans) to customers through the store channel by integrating with the store staff, supporting their selling activities and optimizing store and customer relationship in line with the sales strategies.
Reason for Leaving: Looking for a new challenge

Company: Balltron Limited
Title: Administration Assistant
Duration: 2007-07-01 - 2008-10-25
Duties: Responsible for providing administrative and clerical services in order to ensure effective and efficient Balltron operation
Reason for Leaving: Relocation

Company: Sun International Limited
Title: Support Consultant
Duration: 2001-11-01 - 2007-06-30
Duties: Marketing and booking of Sun International Hotel rooms via the call centre to the North America, UK, Middle East and African market.
Reason for Leaving: Limited growth at company



Company: Global Health (Pty) Ltd
Title: Administrative Assistant
Duration: 2000-07-01 - 2001-10-31
Duties: Providing office services by implementing administrative systems, procedures and policies, and monitoring administrative projects.
Reason for Leaving: Company downsized

Company: MTN (Pty) Ltd
Title: Customer Care Representative
Duration: 1999-04-01 - 2000-06-30
Duties: Selling and marketing of cellular phone packages via the call centre.
Reason for Leaving: Positon ended

Company: eThekweni Municipality
Title: Senior Clerk
Duration: 1997-02-01 - 1999-03-31
Duties: Undertaking of administration and secretarial functions relating to the use, hire and upkeep of the Recreation Department's Sports Amenities Section.
Reason for Leaving: Good career opportunity

Company: eThekweni Municipality
Title: Marine Safety Officer
Duration: 1995-11-30 - 1997-01-31
Duties: Conducting and assisting with rescue of bathers on the Durban beachfront.
Reason for Leaving: Offered a clerical position