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PERSONAL DETAILS
Surname : Du Plessis
Name : Jean-Pierre
Date of Birth : 16 October 1988
Nationality : South African
I.D Number : 8810165018080
Marital Status : Single
Drivers License : RSA - Code 8
Home Language : Afrikaans
Second Language : English
E-mail address : jp@octogen.co.za
Salary Required : Negotiable
Availability : By Arrangement
Physical Address : 7 Rosemary Street
Roodekrans
Roodepoort
1724
Contact Number : +27 83 57777 98
Criminal Offences : None

EDUCATIONAL PROFILE

School Attended : Roodepoort High School
Year Matriculated : 2006
Subjects :
Afrikaans,English,Maths, Biology,BusinessEconomics and Mercantile
TERTIARY EDUCATION

Institution : Boland College - Stellenbosch
Qualification : Marketing Management N4
Credits: See below attached for more information

Institution : Damelin
Qualification : Certificate in
Business Administration & Management (BAM112)

Institution : Unisa
Qualification : Bcom Marketing Management
In process, started on 30 June 2012
COMPUTER LITERACY

• Microsoft Word
• Microsoft Excel
• Microsoft Power Point
• Microsoft Outlook

EMPLOYMENT PROFILE

Employer : OCTOGEN

Position : Recovery Supervisor
Period : July 2012 - to present

• Supervisor of the Recovery Team

o Supervising 3 employees
o Managing and maintaining clients that do not make regular payment
o Cancelling/Withdrawing active clients from our services
o Working directly with the attorneys in respect of collections of outstanding fees

Position : Collections Officer
Period : October 2010 - June 2012

• Promoted to Collections Officer, Second in charge, 8 colleagues of collections officers for 6 regions over South Africa.
• Following up on failed debit orders
• Re-submitting failed debit orders as well as making arrangements.
• Recovery & Terminations:
o Drafting and sending warning letters to non paying clients (86(5) documents).
o Admin - Registered letters as well as normal post
o Keeping track of arrangements, payments and debit orders.
o Termination of clients.
? Sending 17.4 documents to all credit providers with regards to the specific client and removing them as clients.
o Updating relevant information and informing all parties involved.
Position : PDA Clerk
Period : June 2010 - October 2010

• Promoted to PDA clerk (June 2010)
• Running Debit orders on clients bank accounts

Position : Full Time Admin Clerk
Period : February 2009 - June 2010
Contact Person : Karen De Lange
Contact Number : 086 111 3967

• Client Queries
• Correspondence with clients.
• Selling Octogen's Product to potential clients - Debt Counselling.
• Recovering outstanding payments due to the company.
• Customer Relations
• Correcting debit order dates, Confirming, Changing & Updating Banking details.
• Keeping track of arrangements and debit orders.
• Instructing manual payments when needed.
• Re-submitting failed debit orders
• Collecting on failed debit orders
• Monthly reports and registers
• Sales and marketing for Department
• Responsible for growth of own profile
• Supervision
• Adhere to the minimum quality and service standards as laid down by the division
• Fraud Investigation
(Accumulating data gathered, running debit orders in West Rand Region)

Employer : Na'ckos - Stellenbosh
Position : Part time Sale Representative/Merchandiser
Period : 2008

Employer : Tiramisu Restaurant - Stellenbosh
Position : Part time Bartender
Period : 2007

Hobbies

Golf - Handicap 16 Reading
Action Cricket Outdoors Activities