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COMPANY: PRO UNITED CONTRACTORS
(JUNE 2011-JANUARY 2012)
POISTION: OFFICE ADMINISTRATOR

Duties as follows:

• Answering the telephone
• Customer and supplier liaison
• Establishing contacts for local and international suppliers
• Job Costing's
• Cash Receipts Journal
• Ordering of supplies
• Ensuring supplies were delivered timeously
• Typing of quotations and statements
• Typing of invoices
• Implementing a new filing system
• Typing of e-mails
• Liaison with accountants
• Attending to wages- implemented a wages journal

COMPANY: REMAX-RANDGRO
(FEBRUARY 2012- FEBRUARY 2013)
POSITION: PERSONAL ASSISTANT

Duties as follows:

• Implemented an entirely new filing system
• Assisted with the database of existing customers
• Attended to log book
• Inputting of receipts and invoices for tax purposes
• Direct mail- compiled marketing material to potential customers
• Compiling surveys targeting individual streets for the purposes of awareness and obtaining new stock
• Design of Spring Day and Heritage Day gifts targeting existing customer base
• Design of Spring Day promotion to create awareness of the Remax brand as a team
• Design of show house brochures for every Sunday
• Assisted with presentations for potential stock using South African Property Transfer Guide
• Analysis of competitors stock using houses on show, private property, property24 and RNS system
• Inputting of new listings onto the Remax website
• Attended Open Hours

COMPANY: MAKRO GERMISTON
(FEBRUARY 2013- NOVEMBER 2013)
POSITION: CUSTOMER RELATIONS OFFICER - GARAGE SECTOR

Duties as follows:

• Manage a database of over 60 customers
• Drive to different customers around the East Rand Johannesburg
• Arrange special discounted prices for a select few customers
• Take orders on Samsung Galaxy Tablet and try to ensure timeous delivery
• Liaise with customers via e-mail and telephonic discussion
• Provide feedback to management as to which customers are defecting and reasons as to why they are defecting
• Work on bulk deals for large retail groups such as Pick n Pay and Spar
• Make sure that all customer's accounts are up to date
• Prospect of adding up to five new customers per month to my database
• A superior knowledge of different food products which I relay to customers to close a deal
• Attend different types of product training such as USN product training and once a month training on different wine products
• Report directly to the marketing manager of Makro Germiston
• Deal with customer complaints in a professional manner
• Compile credit notes and price credits for customers by using back office (which is an MS DOS programme)
• Assist customers with informing customers of our rebate programme and help them fill out the form
• I have also organized events for Makro such as the Easter Balloon drop as well as an Easter Bunny to hand out candy to children who entered the store
• Attend an help out at new store openings such as Makro Alberton
• Work one Saturday per month at front end of the store in reception:
o Help customers with the directional flow of the store
o Help customers take out new Makro cards
o Help customers who have lost their Makro cards
o Help customers get a temporary Makro card