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These are my duties and responsibilities as Sales Coordinator/Order Management Controller:

? Utilizing the ERP company software system to define the status of all purchase orders and production orders required to make up each respective Sales order.
? To liaise with Procurement staff and Production staff where information is not clear on the ERP.
? Liaise with Logistics for shipping of Sales order on behalf of clients
? Sending clients shipping information on completion of their orders
? Arranging orders to be packed and ready
? Sales order weekly reports
? Ensure on time Delivery KPI goals are met
? Creating Commercial Invoices & Packing lists for international shipping purposes
? Sales compliant investigations
? Clients reports on Sales trading orders
? Ensuring Sales order are shipped on time, punctual to clients expected deadline.
? Processing invoices of all Sales Trade orders
? Raising Credit Notes for Returned and damaged orders/items