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×Amien Arnold
My humble beginnings started at Woolworths. I have enjoyed 10 years as a retailer of which all that time was spent at the Woolworths's head office. I spent a short few years in the Menswear buying groups as a merchandise planner responsible for the delivery of balanced ranges across the meanswear catagories.
I started my cellular career in 1999 and was privilged to be involved and responsilble for the launches of Cellc and Virgin mobile in Woolworths
Show profile Hide profileExperience
Director Plasma Mobile
Telecommunications industry
May 2009 - Present (2 years 4 months) Cape Town
•Areas of responsibility - sales, recruitment and customer service
•Designing, implementing and manage sales processes
•Designed the sales and operational reports and ensured the implementation thereof.
•Designing, implementing and manage customer service processes
•Designing, implementing and manage recruitment processes and actually recruiting staff at different levels
•Negotiating trade agreements with suppliers
•Managing supplier relationships
•Recruiting, managing and implementing of out source call centre partners
•Local (Johannesburg and Cape Town)
•International (Mauritius and India)
•Operationalising all new campaigns in the business
•Completed all the Business development work for all new IT systems.
•Completed the analysis for all list providers ensuring the efficiencies are met and that the lists procured are used optimally and cost effectively.
•Prepared and managed the Operational financial budgets
•Plasma Mobile grew to earn a respectful 15% market share of MTNSP's post-paid market within 18 months of being in operation
Director Summer Mobile (Pty) Ltd
Telecommunications industry
November 2006 - April 2009 (2 years 6 months)
•Areas of responsibility - sales, recruitment and customer service
•Designing, implementing and manage sales processes
•Designing, implementing and manage customer service processes
•Designing, implementing and manage recruitment processes and actually recruiting staff at different levels
•Negotiating trade agreements with suppliers
•Managing supplier relationships
•Summer Mobile grew to earn a respectful 12,5% market share of MTNSP's post-paid market within 18 months of being in operation
Commercial Manager: Cellular & Comsumer Electronics Woolworths
Public Company; WOW; Retail industry
March 2003 - October 2006 (3 years 8 months)
•Areas of responsibility - sales, stock management, new products, supplier management including sourcing new suppliers and negotiating trade agreements with suppliers
•Total experience in cellular spanned over 5,5 years.
•Part of the original team that launched the cellular business in Woolworths
•Accolades include launching MTN, Vodacom, Cell C, Apple, Telkom, Globel International and Virgin brands within Woolworths
•CellC launch in South Africa
oI was part of the project team that launched CellC in Woolworths. This launch coincided with CellC's launch in South Africa.
•Virgin Mobile Launch in South Africa
oI was responsible for the successful launch of Virgin Mobile (South Africa) in Woolworths stores. This launch coincided with the launch of Virgin Mobile in South Africa. All negotiations were conducted with the Virgin Management team in the United Kingdom (UK).
•Apple products launch and day to dat management of the business in Woolworths
•Telkom Airtime launch in Woolworths
I was directly responsible for the launch and the day to day management of the business in Woolworths.
•Globel International launch in Woolworths - International prepaid airtime at discounted rates
I was directly responsible for the launch and the daya to day managanent of the business in Woolworths.
Personal Information
Phone:+27 741777737 (Mobile)
Birthday:November 9, 1972
Marital status:Married
Experience
Director Plasma Mobile
Telecommunications industry
May 2009 - Present (2 years 4 months) Cape Town
•Areas of responsibility - sales, recruitment and customer service
•Designing, implementing and manage sales processes
•Designed the sales and operational reports and ensured the implementation thereof.
•Designing, implementing and manage customer service processes
•Designing, implementing and manage recruitment processes and actually recruiting staff at different levels
•Negotiating trade agreements with suppliers
•Managing supplier relationships
•Recruiting, managing and implementing of out source call centre partners
•Local (Johannesburg and Cape Town)
•International (Mauritius and India)
•Operationalising all new campaigns in the business
•Completed all the Business development work for all new IT systems.
•Completed the analysis for all list providers ensuring the efficiencies are met and that the lists procured are used optimally and cost effectively.
•Prepared and managed the Operational financial budgets
•Plasma Mobile grew to earn a respectful 15% market share of MTNSP's post-paid market within 18 months of being in operation
Director Summer Mobile (Pty) Ltd
Telecommunications industry
November 2006 - April 2009 (2 years 6 months)
•Areas of responsibility - sales, recruitment and customer service
•Designing, implementing and manage sales processes
•Designing, implementing and manage customer service processes
•Designing, implementing and manage recruitment processes and actually recruiting staff at different levels
•Negotiating trade agreements with suppliers
•Managing supplier relationships
•Summer Mobile grew to earn a respectful 12,5% market share of MTNSP's post-paid market within 18 months of being in operation
Commercial Manager: Cellular & Comsumer Electronics Woolworths
Public Company; WOW; Retail industry
March 2003 - October 2006 (3 years 8 months)
•Areas of responsibility - sales, stock management, new products, supplier management including sourcing new suppliers and negotiating trade agreements with suppliers
•Total experience in cellular spanned over 5,5 years.
•Part of the original team that launched the cellular business in Woolworths
•Accolades include launching MTN, Vodacom, Cell C, Apple, Telkom, Globel International and Virgin brands within Woolworths
•CellC launch in South Africa
oI was part of the project team that launched CellC in Woolworths. This launch coincided with CellC's launch in South Africa.
•Virgin Mobile Launch in South Africa
oI was responsible for the successful launch of Virgin Mobile (South Africa) in Woolworths stores. This launch coincided with the launch of Virgin Mobile in South Africa. All negotiations were conducted with the Virgin Management team in the United Kingdom (UK).
•Apple products launch and day to dat management of the business in Woolworths
•Telkom Airtime launch in Woolworths
I was directly responsible for the launch and the day to day management of the business in Woolworths.
•Globel International launch in Woolworths - International prepaid airtime at discounted rates
I was directly responsible for the launch and the daya to day managanent of the business in Woolworths.
Personal Information
Phone:+27 741777737 (Mobile)
Birthday:November 9, 1972
Marital status:Married
