#BizTrends2018: The (eventual) rise of the social command centre in South AfricaMike Oelschig 8 Jan 2018
#BizTrends2018: Your customers are smarter than you think - talk to them betterLaura Owings Rawden 8 Jan 2018
#BizTrends2018: Death to the influencer - a shift in word-of-mouth marketingSamantha Wright 8 Jan 2018
Social media companies should ditch clickbait, and compete over trustworthinessBarbara Romzek and Aram Sinnreich 3 Jan 2018