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Helm wins CX Solutions Provider of the Year - Middle East and Africa

Helm wins CX Solutions Provider of the Year - Middle East and Africa

Helm 10 Dec 2024

Everlytic’s new API Communicator feature enhances customer engagement across multiple channels

Everlytic’s new API Communicator feature enhances customer engagement across multiple channels

Daniella Graham, Everlytic 9 Dec 2024

Winning customer experience in the medical industry: A GPS for customers

Winning customer experience in the medical industry: A GPS for customers

Ask Afrika 9 Dec 2024

#DisabilityAwarenessMonth: Designing for accessibility and shaping the future of UI/UX design

#DisabilityAwarenessMonth: Designing for accessibility and shaping the future of UI/UX design

Niven Subbadu, BET Software 28 Nov 2024

Source: © 123rf Retail media is just the starting point, signalling a shift toward the broader trend of commerce media

3 ways to unlock the power of commerce media

27 Nov 2024

The 2024 Township CX Report is here

The 2024 Township CX Report is here

21 Nov 2024

Social Places launches AI responses and sentiment analysis powered by ChatGPT & BARD

Social Places launches AI responses and sentiment analysis powered by ChatGPT & BARD

Leroy Meyer, Social Places 20 Nov 2024

2024 Township CX Report: Insights for brands navigating South Africa's township economy

2024 Township CX Report: Insights for brands navigating South Africa's township economy

Rogerwilco 20 Nov 2024

Source: © 123rf The number of people living alone has grown steadily over the past few decades. Brands have a real opportunity to target this audience

Marketers optimistic as Warc forecasts global ad spend of $1.15tr in 2025

13 Nov 2024

Source: © 123rf South Africans are demonstrating resilience and adaptability in response to inflationary pressures, but this has led to a decline in alcohol and fast food purchases

Inflationary pressures see alcohol and fast food purchases decline

Danette Breitenbach 12 Nov 2024

Discover key township consumer trends: Free webinar on authenticity, connectivity and brand support

Rogerwilco 12 Nov 2024

Cezanne Joynt, is the client services manager at Achievement Awards Group.

Why personalisation trumps segmentation in understanding your audience

Cezanne Joynt 6 Nov 2024

Why seamless digital experiences are crucial for South African retailers

Why seamless digital experiences are crucial for South African retailers

5 Nov 2024

The importance of agile rewards programmes during times of economic uncertainty

The importance of agile rewards programmes during times of economic uncertainty

Kgomotso Zaake 4 Nov 2024

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