Multichoice, Shoprite, Woolworths, Superbalist and others to share lessons in customer experience (CX) at CEM Africa in NovKinetic Events 19 Oct 2021
The Ask Afrika Orange Index 2021 Ranking released - Customer experience levels decline during Covid and go digitalAsk Afrika 7 Oct 2021
Rewards programmes are broken. Here's how to really win customer loyaltyPreneshen Munian, TLC Worldwide Africa 30 Sep 2021
