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The first CX Day Johannesburg

The first CX Day Johannesburg

Global CX Day 13 Oct 2015

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Stay nimble and make loyalty trends happen

Ros Siddle 8 Oct 2015

South African consumers diminishing in brand loyalty

7 Oct 2015

Hellopeter.com founder to present at Customer Retention Strategy Symposium hosted by Intertek

Hellopeter.com founder to present at Customer Retention Strategy Symposium hosted by Intertek

Just Perfect 7 Oct 2015

How to save your business from difficult customers

How to save your business from difficult customers

Aki Kalliatakis 2 Oct 2015

From reach to resolution: A social customer service story

From reach to resolution: A social customer service story

Andrew Felbert 28 Sep 2015

Goodbye, brand!

Rolf Akermann 25 Sep 2015

A customer is for life, not just for Christmas

A customer is for life, not just for Christmas

Lisa Reid 23 Sep 2015

Global CX Day - celebrating remarkable customer experiences

Global CX Day - celebrating remarkable customer experiences

Global CX Day 23 Sep 2015

"Yes, baby, yes!" Faking customer experience almost always ends in separation

"Yes, baby, yes!" Faking customer experience almost always ends in separation

Johan Botha 14 Sep 2015

New job titles, old job descriptions

New job titles, old job descriptions

Musa Msane 31 Aug 2015

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Customer service is customer acquisition

24 Aug 2015

Engaging customers through apps

Engaging customers through apps

18 Aug 2015

Steps to effective customer experience management

Steps to effective customer experience management

James Maposa 5 Aug 2015

Let's do Biz