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#VoicesofChange | Hellopeter launches Women’s Month campaign in fight against GBVF

Pele Energy Group's Melissa Wilkinson is redefining female leadership

Maroefah Smith

Women in martech: Inspiring the next generation of creative female techies

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Source: © 123rf Braintree's Eldon Bothma and Hayley Blane talk security within CRM and the value of by-design methodology

CRM security by design, not defaultEldon Bothma and Hayley Blane

Maximise customer loyalty with the right combination of rewards

Maximise customer loyalty with the right combination of rewards

By Andrew Solomon 24 Jul 2025

Loyalty programmes aren’t fit for purpose: here’s how to fix them

Loyalty programmes aren’t fit for purpose: here’s how to fix them

By Alex de Bruyn 23 Jul 2025

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#FairnessFirst: Go beyond pink branding for true female customer satisfaction

#FairnessFirst: Go beyond pink branding for true female customer satisfaction

Leigh Andrews 4 Nov 2019

SA's best loyalty programmes for 2019

SA's best loyalty programmes for 2019

1 Nov 2019

#ExperienceAdvantage: It takes a village to get CX right, from the inside - Kantar

#ExperienceAdvantage: It takes a village to get CX right, from the inside - Kantar

Leigh Andrews 31 Oct 2019

Providing full visibility and insight for an improved CX journey

Providing full visibility and insight for an improved CX journey

Gerrit de Villiers 31 Oct 2019

#ExperienceAdvantage: Closing the experience gap in the feedback economy - Kantar

#ExperienceAdvantage: Closing the experience gap in the feedback economy - Kantar

Leigh Andrews 30 Oct 2019

Kantar's Molenaar (second) and Cador (third) with the rest of the the morning's speakers, coverage on the rest to follow soon!

#ExperienceAdvantage: The secret to winning in the age of experience

Leigh Andrews 29 Oct 2019

Drivers and fears of SA's online consumers

Drivers and fears of SA's online consumers

Lauren Hartzenberg 28 Oct 2019

Image credit: Joshua Rodriguez on Unsplash.

How businesses can create lasting impressions, retain customers for a long time

Mark Wilson 25 Oct 2019

4 ways contact centres give consumers a better retail experience

4 ways contact centres give consumers a better retail experience

23 Oct 2019

6 trends shaping the shopping mall experience

6 trends shaping the shopping mall experience

Theresa Terblanche 23 Oct 2019

#SACSCCongress: How physical retail is reinventing itself

#SACSCCongress: How physical retail is reinventing itself

Lauren Hartzenberg 22 Oct 2019

SA retailers still not fully embracing online opportunity - Accenture

SA retailers still not fully embracing online opportunity - Accenture

21 Oct 2019

Image credit: Jaromir Kavan on Unsplash.

How technology helps brands evolve

Paula Sartini 18 Oct 2019

Laila Pawlak presenting this talk at the SingularityU South Africa 2019 Summit. Image supplied.

#SingularityUSouthAfrica2019: Creating an extraordinary impact in a world of accelerating change

18 Oct 2019

#SACSCCongress: Physical retail must surprise and delight

#SACSCCongress: Physical retail must surprise and delight

17 Oct 2019

Nielsen uncovers the true state of the SA consumer mindset

Nielsen uncovers the true state of the SA consumer mindset

16 Oct 2019

Small businesses play a key role in amping up shopping experiences

Small businesses play a key role in amping up shopping experiences

16 Oct 2019

Data technology driving agility in retail

Data technology driving agility in retail

Lauren Hartzenberg 15 Oct 2019

Checkers finally has a rewards programme

Checkers finally has a rewards programme

15 Oct 2019

SACSC Congress 2019 to zero in on the evolution of retail

SACSC Congress 2019 to zero in on the evolution of retail

10 Oct 2019

Unpacking SA consumers' in-store wine selection

Unpacking SA consumers' in-store wine selection

9 Oct 2019

Schaefer presenting at the Adobe CX Forum.

#AdobeCX: How to embrace the power of customer experience management

Leigh Andrews 8 Oct 2019

A walk through the warehouse of a thriving fashion e-tailer

A walk through the warehouse of a thriving fashion e-tailer

Lauren Hartzenberg 4 Oct 2019

Image credit: Getty

Equip retail staff to be brand ambassadors and boost your bottom line

Mark Thomson 3 Oct 2019

Know your business inside out with a Biz Office

Know your business inside out with a Biz Office

Bizcommunity.com 2 Oct 2019

An omnichannel approach: 3 ways to drive festive season sales

An omnichannel approach: 3 ways to drive festive season sales

Simon Wilson 1 Oct 2019

6 reasons tech and durable brands need a 360° view of their retail partners' business

6 reasons tech and durable brands need a 360° view of their retail partners' business

Thembi Baloyi, NielsenIQ 1 Oct 2019

Festive season retail is all about timing

Festive season retail is all about timing

Eben Esterhuizen 30 Sep 2019

Top ratings for Biz Rate Card 2019

Top ratings for Biz Rate Card 2019

Bizcommunity.com 27 Sep 2019

Far behind the CX trend

Far behind the CX trend

Zama Mlanjana 23 Sep 2019

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