BlackBerry AtHoc updates crisis communication platform
In addition to providing its solution in eight additional languages, BlackBerry AtHoc’s latest updates to its crisis communication platform includes enhanced mobile alerting functionality, upgraded map-based experiences for emergency operators, and significant performance improvements.
“A wide range of companies, from manufacturers to large transportation hubs, are in need of platforms that will increase communication and efficiencies throughout global teams,” says Ly Tran, senior vice president of BlackBerry AtHoc Sales. “In addition to finding platforms that enable this level of productivity, customers are also demanding the most secure solutions on the market.”
Key product updates
BlackBerry AtHoc’s key product updates include:
- Eight new languages: Native language support through multiple worldwide data centers for international customers leads to faster response and improved safety during a crisis. Native languages that are added among others are French (France and Canada), English (UK), Spanish (Mexico and Spain), Italian, German, and Dutch.
- Enhanced geographical targeting: New custom map layering makes targeting users faster and easier for complex global organisations.
- Flexible mobile operations: Simplifications to the mobile experience, including customised user groups for operators and streamlined alerting for end users, optimise the ability to send and receive critical information during a crisis via the AtHoc mobile app.
- Augmented performance: With this latest update, AtHoc delivers up to 50% faster page loads in the product areas used most often, meaning it takes less time to start communicating during a crisis, keeping people and organisations safe.
- Enhanced security and privacy: AtHoc continues to invest in making its platform the most secure as well as adhering to global privacy standards.
“Communicating during and after a crisis is a universal challenge,” said Oded Shekel vice president of Product Management at BlackBerry AtHoc. “We make it easier for customers in Europe and Latin America to protect people by sending messages and monitoring activity in local languages. By automating this process and reducing the burden of translations, we are helping organisations reach personnel quickly during a crisis, without language becoming a barrier when response time is critical.”
