Customer lifetime value | Bizcommunity

Customer lifetime value | Bizcommunity

News

How Africa’s businesses pay the price for cutting fraud prevention corners

Markets & Investment

How Africa’s businesses pay the price for cutting fraud prevention corners

Issued by Tishala Communications 3 Apr 2025

Customer Loyalty: Unpacking the key trends driving loyalty program design in 2025

Marketing

Customer Loyalty: Unpacking the key trends driving loyalty program design in 2025

Gordon Wilson, Issued by Achievement Awards Group 13 Jan 2025

Marketing

Community-generated content: The new currency in Brand Influence

Issued by Brand Influence Agency 25 Mar 2025

The new digital dilemma: Proving marketing’s value in a profit-driven world

Marketing

The new digital dilemma: Proving marketing’s value in a profit-driven world

Jaco Lintvelt, Issued by Incubeta 13 Mar 2025

#BizTrends2025: Special Effects Media’s Kelly Kaimowitz - Creating a lasting impact through influencer marketing

Social Media

#BizTrends2025: Special Effects Media’s Kelly Kaimowitz - Creating a lasting impact through influencer marketing

Kelly Kaimowitz 3 Feb 2025

Why 2025 will redefine loyalty programmes with personalisation at the core

CRM, CX, UX

Why 2025 will redefine loyalty programmes with personalisation at the core

Gordon Wilson 31 Jan 2025

Marketing

Salesforce report: 85% of South African marketers use AI

28 May 2024

M&C Saatchi Group South Africa boosts direct marketing, loyalty and CRM offerings through Black&White

Marketing

M&C Saatchi Group South Africa boosts direct marketing, loyalty and CRM offerings through Black&White

Issued by M&C Saatchi Abel 30 Apr 2024

Source: Supplied. Dean Baker is the squad lead of BFSI from Infobip.

Banking

Banks must embrace next-generation solutions to satisfy data-driven demands

Dean Baker 23 Apr 2024

Marketing

AI-powered automation: A game-changer for marketers

Natascha Torres 19 Mar 2024

Marketing

Influencer marketing: A symbiotic relationship for brands and influencers

Melusi Makhoba 4 Mar 2024

Mystery shopping results now delivered in 24 to 48 hours by BMi Research

Research

Mystery shopping results now delivered in 24 to 48 hours by BMi Research

Issued by BMi Research 15 Feb 2024

Why businesses should leverage click-to-chat ads for real-time customer interaction

Digital

Why businesses should leverage click-to-chat ads for real-time customer interaction

George Muhia 6 Feb 2024

Unleashing the true value of customers

CRM

Unleashing the true value of customers

Estelle van Tonder 13 Dec 2023

Here's how to effectively build your online presence as a small business

Marketing & Media

Here's how to effectively build your online presence as a small business

Ben Bierman, Issued by Business Partners Limited 18 Aug 2023

Mystery shopping results now delivered in 24-48 hours by BMi Research

Retail Services

Mystery shopping results now delivered in 24-48 hours by BMi Research

Issued by BMi Research 20 Jul 2023

Source © Niall Wiggan In South Africa, loyalty programme owners are working hard to meet their customers and members where they are, now

Trends

7 loyalty programmes trends

20 Jun 2023

Source: ©Anawat sudchanham -

CRM

5 reasons why superior customer service is critical to success

Nadia Coetzer 14 Apr 2023

Digital

Value-based bidding: Increasing ROI from digital media

Natasha de Koning 14 Apr 2023

Image supplied.

CRM, CX, UX

What does the ideal customer look like?

Brent Haumann 22 Dec 2022

Source: BrandMapp.

Banking

The loyalty and rewards reality in 2022 and beyond

Andre Fredericks 24 Nov 2022

Email personalisation event replay: 8 mistakes you may be making... and how to avoid them

Marketing

Email personalisation event replay: 8 mistakes you may be making... and how to avoid them

Issued by Everlytic 20 Jul 2022

Precision marketing isn't a new concept

Marketing

Precision marketing isn't a new concept

Muzi Mthombeni 17 May 2022

#LunchtimeMarketing: What is customer lifetime value and how do you measure it?

Marketing

#LunchtimeMarketing: What is customer lifetime value and how do you measure it?

22 Apr 2022

10 banking trends in South Africa shaking up the future of below-the-line marketing

Marketing

10 banking trends in South Africa shaking up the future of below-the-line marketing

Issued by Tradeway 8 Apr 2022

How to boost profitability through customer engagement

CRM, CX, UX

How to boost profitability through customer engagement

Greg Gatherer 17 Mar 2022

Building a growth-centred digital marketing budget for 2022

Marketing

Building a growth-centred digital marketing budget for 2022

2 Nov 2021

Tackling energy security in SA - key approaches to meeting present, future demand

Energy

Tackling energy security in SA - key approaches to meeting present, future demand

20 Oct 2021

Digital

15 ways email signature branding can boost your brand

Issued by Rocketseed 6 Oct 2021

Digital

IAB SA launches 'Definition of Digital Content Marketing'

10 Sep 2021

5 ways boards can give CMOs the support they need to achieve success

Marketing

5 ways boards can give CMOs the support they need to achieve success

Issued by Incubeta 9 Sep 2021

Using digital-first KPIs to secure success and support

Digital

Using digital-first KPIs to secure success and support

Issued by Incubeta 24 Aug 2021

Determining the net asset value of your data en route to deploying marketing automation

Digital

Determining the net asset value of your data en route to deploying marketing automation

JD Engelbrecht, Issued by Everlytic 4 Mar 2021

Report reveals insights on how to define, measure and track customer lifetime value

Research

Report reveals insights on how to define, measure and track customer lifetime value

2 Mar 2021

#BizTrends2021: What will customers expect from you in 2021?

Trends

#BizTrends2021: What will customers expect from you in 2021?

Robin Fisher 6 Jan 2021

You've adopted new technologies, but are you digitally mature?

Technology

You've adopted new technologies, but are you digitally mature?

Mia Papanicolaou 14 Sep 2020

IAB SA Digital Content Marketing Committee - call for nominations

Digital

IAB SA Digital Content Marketing Committee - call for nominations

Emma Odendaal and Sarah Browning-de Villiers, Issued by IAB South Africa 12 Aug 2020

Photo by Lukas from .

Research

SA marketers fostering meaningful customer relationships beyond first purchase [report]

21 May 2020

Marketing

Tell your brand's story in the wake of Covid-19

Issued by GO Content Lab 11 May 2020

Image source: You X Ventures via .

Design

Experience design thinking: Using tourists, fish and maps [Part 2]

Simon de Haast 16 Mar 2020

Photo by Domenico Loia on .

Digital

Digital maturity is vital to profit growth: Here's why

Catherine Murray 10 Mar 2020

Image source: Gallo/Getty Images.

Marketing

What is the ideal marketing channel mix for your e-commerce store?

Raymond Smit 20 Dec 2019

#BizTrends2020: The collective economy, attributing a state of mind

Trends

#BizTrends2020: The collective economy, attributing a state of mind

Paula Hulley 24 Jan 2020

The IAB South Africa chair and vice-chair announced

Digital

The IAB South Africa chair and vice-chair announced

Issued by IAB South Africa 12 Dec 2019

#ExperienceAdvantage: Closing the experience gap in the feedback economy - Kantar

CRM, CX, UX

#ExperienceAdvantage: Closing the experience gap in the feedback economy - Kantar

Leigh Andrews 30 Oct 2019

Data technology driving agility in retail

Technology

Data technology driving agility in retail

Lauren Hartzenberg 15 Oct 2019

Rasoaisi captions this as follows - an intelligent physicist with weird hair once said: “An object in motion stays in motion with the same speed and in the same direction”, and this is why I enjoy and prefer being in constant motion.

Behind the Selfie

#BehindtheSelfie with... Teboho Rasoaisi

Leigh Andrews 3 Apr 2019