CRM, CX, UXHow Wonga transformed customer engagement and boosted customer acquisition with BrazeIssued by YOUKNOW Technologies 3 Oct 2025
Science & EngineeringKey appointment of Vicus Burger to drive SAIW into the digital future23 Apr 2025
SMEsUnlocking success: 5 ways to optimise customer-centricityJeremy Lang, Issued by Business Partners Limited 20 Mar 2025
FMCGEdward Snell and Co. recognised as the number one spirits supplier in South AfricaIssued by Clockwork 18 Mar 2025
Trends#BizTrends2025: Curating the future - what lies ahead for low-cost air travel in AfricaKirby Gordon 21 Jan 2025
Trends#BizTrends2025: Unleashing Africa’s economic potential through transformative logisticsAmadou Diallo 13 Jan 2025
PublishingJuta acquires Contractzone and Litigator to expand legal tech solutionsIssued by Juta and Company 7 Oct 2024
ResearchHuman8 and L’Oréal win 2024 Esomar Award for pioneering consumer empathy programmeIssued by Human8 20 Sep 2024
ResearchConsumer insights agency, KLA, reveals the quarterly buzz results for Q2 2024Issued by KLA 21 Aug 2024
CRM, CX, UXThe power of customer-centricity: Building profitability in SMEsNatalie Van Der Merwe & James Guthrie 20 May 2024
RetailersDepartment of Home Affairs opens state-of-the-art branch at Cresta Shopping CentreIssued by Pareto Limited 15 Apr 2024
MarketingIgnition Group’s Yonela Ndabankulu talks customer-centric marketing in an age of constant connectivityIssued by Ignition Group 28 Mar 2024
ResearchDriving customer-centricity through harmonising insights, strategy, and operational implementationIssued by React Customer Research 20 Feb 2024
SMEsCustomer centricity is queen – why the global language of customer-first economy speaks volumes in AfricaIssued by OriginalNerdsZA 12 Feb 2024
Trends#BizTrends2024: A closer look at SA's 2024 consumer brands and retail landscapeSuraya Hamdulay 8 Jan 2024
ResearchSullivan joins Verve to roll out their 'Holy Sh*t' insights proposition in New YorkIssued by VERVE 28 Sep 2023
Management & LeadershipWhat makes a great company culture? Finding that elusive X-factorBrian Eagar 21 Sep 2023
BankingTraditional SA banking fraught with dated technology, dated thinking: can the cloud and AI help?Marius Van Den Berg 26 Jul 2023
Telecoms & NetworksTelecoms industry ranks last for consumer sentiment for 3rd consecutive year2 Jun 2023
Food & bev. services#AfricaMonth: KFC's Akhona Qengqe talks QSR in Africa and building the continent's talent engineLauren Hartzenberg 15 May 2023
E-commerceOneDayOnly's Laurian Venter on maintaining e-commerce momentum post-pandemicLauren Hartzenberg 20 Mar 2023
Insurance & ActuarialHow is tech-enabled simplification driving SA's long-term insurance industry growth?Issued by Insight Survey 1 Mar 2023