Chief Experience Officer | Bizcommunity

Chief Experience Officer | Bizcommunity

News

Thumiso Masoha is FCB Africa's new chief experience officer (Image supplied)

Advertising

FCB Africa's bold move: Thumiso Masoha appointed chief experience officer

6 Feb 2025

Suhana Gordhan of LoveSong to lead Radio & Audio at The One Show 2025

Advertising

Suhana Gordhan of LoveSong to lead Radio & Audio at The One Show 2025

23 Oct 2024

How e-commerce brands can win in the age of customer expectation

CRM

How e-commerce brands can win in the age of customer expectation

Khosi Ncube 22 Aug 2024

Ex publicis duo redefines agency agility

Marketing

Ex publicis duo redefines agency agility

Issued by Usably 9 Jul 2024

Kaleeta McDade named LIA creativity in the Metaverse and evolution Jury President

CRM, CX, UX

Kaleeta McDade named LIA creativity in the Metaverse and evolution Jury President

6 Jun 2023

CRM, CX, UX

VMLY&R South Africa launches gamechanger, VMLY&R Commerce

Danette Breitenbach 15 May 2023

Research

Warc releases The Marketer's Toolkit 2023: Future of Digital Commerce

15 Dec 2022

Image supplied: Imran Patel, chief experience officer at VMLY&R

Behind the Selfie

#BehindtheSelfie: Imran Patel, chief experience officer at VMLY&R

Emily Stander 7 Sep 2022

Source: ©mediacom

Advertising

Warc Awards for Effectiveness 2022 names three juries

19 Jan 2022

Digital

Huge welcomes new global chief experience officer

16 Sep 2021

13th annual Bookmark Awards - announcement of the 2021 jury chairs and jury panels

IAB Bookmarks Awards

13th annual Bookmark Awards - announcement of the 2021 jury chairs and jury panels

Issued by IAB South Africa 13 Apr 2021

CRM, CX, UX

The CX Group seals new African partnership with BP Group

25 Mar 2021

Common mistakes to avoid when crafting the ultimate customer experience

CRM, CX, UX

Common mistakes to avoid when crafting the ultimate customer experience

10 Feb 2021

Up your corporate game with a chief experience officer

Digital

Up your corporate game with a chief experience officer

Yael Geffen 27 Jan 2021

Inclusive design is transforming the customer journey

Design

Inclusive design is transforming the customer journey

Reynhardt Uys 26 Jan 2021

Reynhardt Uys, chief experience officer, Immersion Group

Trends

#BizTrends2021: Healthcare innovation in 2021 and beyond

Reynhardt Uys 8 Jan 2021

A trust-defined customer experience journey will dominate 2021

CRM, CX, UX

A trust-defined customer experience journey will dominate 2021

Reynhardt Uys 14 Dec 2020

Has Covid-19 exposed a lack of customer experience in local businesses?

CRM, CX, UX

Has Covid-19 exposed a lack of customer experience in local businesses?

26 Nov 2020

Relook at how customers experience communication

CRM, CX, UX

Relook at how customers experience communication

Brent Haumann 9 Nov 2020

Image source: .

CRM, CX, UX

What Covid-19 taught us about going back to basics with customer communication

Brent Haumann 7 Oct 2020

Media

Avatar is Barloworld's new media agency

16 Mar 2020

The path to digital revolution for businesses in SA

4th Industrial Revolution

The path to digital revolution for businesses in SA

Evan-Lee Courie 9 Mar 2020

Consider your customers in your digital transformation strategy

ICT

Consider your customers in your digital transformation strategy

Brent Haumann 6 Feb 2020

Image source: Gallo/Getty Images.

CRM, CX, UX

Here's what consumers want from customer communication in 2020

Brent Haumann 23 Dec 2019

Image credit: Chris Liverani on Unsplash.

Digital

Why data is more important than ever to customer experience

Brent Haumann 6 Nov 2019

Creativity in a 4IR world

Advertising

Creativity in a 4IR world

Yatish Narsi 4 Nov 2019

#CannesLions2019 Design Lions' Grand Prix winner: Creatability by Google Creative Lab New York.

Cannes Lions

#CannesLions2019: Design Lions winners!

17 Jun 2019

#CannesLions2019: Design Lions shortlist

Cannes Lions

#CannesLions2019: Design Lions shortlist

16 Jun 2019

Why businesses are creating a 'super-experience' for employees

Employee Wellness

Why businesses are creating a 'super-experience' for employees

31 May 2019

#BizTrends2019: The speed of culture

Trends

#BizTrends2019: The speed of culture

Yatish Narsi 22 Jan 2019

Retailers

J.Crew CEO leaves in midst of turnaround plan

19 Nov 2018

Tourism

National Geographic Expeditions, G Adventures add South America, Europe to new offerings

25 Sep 2018

Grid takes branding to new heights

Branding

Grid takes branding to new heights

Jessica Tennant 15 Aug 2018

Magazines

Troy Young to lead Hearst Magazines' print, digital

26 Jul 2018

Susan Credle, global chief creative officer of FCB.

Advertising

Susan Credle announced as 2018 jury president of LIA's New and Social Influencers

30 May 2018

Advertising

Meet the 2018 LIA New and Social Influencers jury

30 May 2018

Five of the best safaris in and around Cape Town

Travel

Five of the best safaris in and around Cape Town

Brittany Hawkins 5 Apr 2018

South African Tourism Board endorses Hostex as gateway to African market

Tourism & Travel

South African Tourism Board endorses Hostex as gateway to African market

15 Feb 2018

G Adventures rebrands Yolo tours programme

Tourism & Travel

G Adventures rebrands Yolo tours programme

2 Nov 2017

Google’s Creative Lab, Steve Vranakis is the new D&AD president.

Advertising

Google's Steve Vranakis appointed as new D&AD president

10 Oct 2017

Top 10 wine farms for foodies

Food & Wine

Top 10 wine farms for foodies

Brittany Hawkins 20 Apr 2017

Free webinar addresses advertising in smart and connected cities

Digital

Free webinar addresses advertising in smart and connected cities

9 Jan 2017

Marketing

Future-proof your brand for 2017 and beyond

Leigh Andrews 22 Dec 2016

Canada, Manitoba Churchill Polar Bear truck operator

Tourism

New National Geographic Journeys 2017 itineraries unveiled

21 Oct 2016

Customer service eclipses products, services as number one customer consideration

CRM

Customer service eclipses products, services as number one customer consideration

26 Aug 2016

Participants to 2016 See It Be It selected

Cannes Lions

Participants to 2016 See It Be It selected

14 Jun 2016

Marketers are the new CEOs

Marketing

Marketers are the new CEOs

Farren Roper 16 Nov 2015