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Name : Ngwane

First Name : Siyabonga Humphrey

Id Number : 8802055361084

Marital Status : Single

Nationality : South Africa

Home Language : IsiZulu

Other Language : English, Xhosa

Address : E7 Kwadabeka Township
Kwadabeka
3612

Contact Number : +97466261130/+27833988062

E-Mail : sngwane126@gmail.com

Drivers License : Code C 1 with PDP (South African)

Hobbies : Soccer, Music

Educational Qualification:

Last School Attended: Buhlebemfundo Secondary School

Highest Standard Pass: Matric- National Senior Certificate

Subjects : English
Zulu
Mathematics
Physical Science
Biology
Geography
Employment History:

1. Name of Company : Staff Dynamics(2006-2007)
Position Held : Cashier/Packer
Duties : Effectively operating the till.
Processing cheque and credit card payments
Packing of stock in the customers trolley

2. Name of Company : Makro Rossburgh( 2007-2011)
Position Held : Customer Returns Clerk, Receptionist, and repairs
Clerk
Duties : Assisting customers with their returns.
Creating of customer Makro cards and using SAP
Clearing of cheques and credit cards
Dealing with customer queries telephonically daily
Dealing directly with suppliers on daily basis with
Booking customers items for repairs
Preparing the necessary paperwork to send
Faulty units to the supplier
Arranging delivering and collection of repairs
From supplier and negotiating for quote on behalf
Customers

3. Name of Company : Qatar Airways (2011-2012)
Department : Qatar Duty Free
Position Held : Sales Assistant
Duties : Assist shoppers in finding product they looking for
Responsible for processing cash and cards payment
Stocking shelve with merchandise
Keeping the store tidy and clean
Answer queries from customers
Giving advice on product selection on customers
Keeping up to date with special promotions and
Putting out displays

3.Name of Company : Qatar Airways (2011-2012)
Department : Qatar Duty Free
Position Held : Sales Assistant(Promoter)
Duties : Assist shoppers in finding product they looking for
Responsible for processing cash and cards payment
Stocking shelve with merchandise
Keeping the store tidy and clean
Answer queries from customers
Giving advice on product selection on customers
Keeping up to date with special promotions and
Putting out displays

References:

Brenda Usher: +27314807032-Makro Rossburgh(Customer service Supervisor)
Mohamed Dalwai:+97455213197-Qatar Duty Free(Supervisor)