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Riette Bester
- Quotations and Tender processing at Medical and Safety Equipment Company (1+ year - current)
- Customer service and Invoicing/Order processing at a Medical Devices Company. (9+ years)
- Personal Assistant for a Property Developer.
- Customer service/Call centre agent at a Call centre for Emergency Assistance.
Show profile Hide profileSourcing of tenders:
• Subscribe to, actively seek and monitor online data sources and monitor Government Tender Bulletins.
Co-ordination of all tenders coming in and going out.
• Arrange collections and deliveries of tenders with logistics/sales department.
• Organise payment of tenders if so required.
Tender production:
• Reviewing tender documents to establish a tender strategy and maximize the probability of success.
• Arrange and attend internal tender planning and review sessions, as required.
• Coordinate briefing sessions and tender preparation functions with various departments (marketing, sales) with strict deadlines.
• Support the marketing team with tender requirements.
• Managing documents, editing or writing content to create unique tender offer that make an impact.
• Compiling of necessary letters, compliance lists, index and list of appendices to be included in the
tender file.
• Perform quality control checks on all tenders and get tenders signed off by management.
• Binding of tenders and packaging it for delivery in a professional way.
Record Keeping
• Hard Copy of tenders are filed
• Electronic Copy of tenders saved on the server
• Maintain a data base of all tenders that are submitted, awarded or lost.
• Follow up on outstanding tenders.
• Calculating and processing of ROE claims on running tenders.
Tender Related Documents
• Creation of binded Tender books, Pricing Shedules, Supporting documents for Sales team and for the Customers.
Quotation:
• Processing all RFI's(Request for Information) and RFQ's(Request for Quotation) daily via email.
• Creation of Quotations to Customers.
• Sending of Marketing material about products to customers upon request.
Invoicing / Customer Services:
• Processing orders from creation to invoicing.
• Checking and processing Back Orders.
• Customer Services calls
Demo Stock Management:
• Booking out, booking in, and record keeping of Demo Medical Devices
Sourcing of tenders:
• Subscribe to, actively seek and monitor online data sources and monitor Government Tender Bulletins.
Co-ordination of all tenders coming in and going out.
• Arrange collections and deliveries of tenders with logistics/sales department.
• Organise payment of tenders if so required.
Tender production:
• Reviewing tender documents to establish a tender strategy and maximize the probability of success.
• Arrange and attend internal tender planning and review sessions, as required.
• Coordinate briefing sessions and tender preparation functions with various departments (marketing, sales) with strict deadlines.
• Support the marketing team with tender requirements.
• Managing documents, editing or writing content to create unique tender offer that make an impact.
• Compiling of necessary letters, compliance lists, index and list of appendices to be included in the
tender file.
• Perform quality control checks on all tenders and get tenders signed off by management.
• Binding of tenders and packaging it for delivery in a professional way.
Record Keeping
• Hard Copy of tenders are filed
• Electronic Copy of tenders saved on the server
• Maintain a data base of all tenders that are submitted, awarded or lost.
• Follow up on outstanding tenders.
• Calculating and processing of ROE claims on running tenders.
Tender Related Documents
• Creation of binded Tender books, Pricing Shedules, Supporting documents for Sales team and for the Customers.
Quotation:
• Processing all RFI's(Request for Information) and RFQ's(Request for Quotation) daily via email.
• Creation of Quotations to Customers.
• Sending of Marketing material about products to customers upon request.
Invoicing / Customer Services:
• Processing orders from creation to invoicing.
• Checking and processing Back Orders.
• Customer Services calls
Demo Stock Management:
• Booking out, booking in, and record keeping of Demo Medical Devices
