CRM, CX, UX News

Last 2 days|Last 7 days|Last 30 days

More news

Anticipating consumer behaviours after the 'Great Lockdown'

Anticipating consumer behaviours after the 'Great Lockdown'

Nigel Hollis, Kantar 30 Apr 2020

Rentia Kraucamp, senior market researcher and CX Insights Practitioner at inQuba.

Customers are focused on safety, belonging and control

29 Apr 2020

Covid-19 Barometer: Financial uncertainty outweighs health concerns

Covid-19 Barometer: Financial uncertainty outweighs health concerns

Kantar 22 Apr 2020

What are people looking forward to most, post-pandemic?

What are people looking forward to most, post-pandemic?

Andrew Nelson, Kantar 21 Apr 2020

Mining for gold: How to unlock surprising insights to drive brand innovation

Tessa Nowosenetz, KLA 21 Apr 2020

A day in the lockdown life of M&C Saatchi Abel's Robert Grace

A day in the lockdown life of M&C Saatchi Abel's Robert Grace

Jessica Tennant 17 Apr 2020

Unlocking consumer insights through omnichannel engagement

Unlocking consumer insights through omnichannel engagement

Gagasi FM 16 Apr 2020

Image source: Gallo/Getty Images.

Popia to fuel better customer experiences for South Africans

Sandra Galer 14 Apr 2020

Customer experience in the age of #Covid-19

Customer experience in the age of #Covid-19

Dr Sibongile Vilakazi, Kantar 14 Apr 2020

What Oprah taught me about leadership

What Oprah taught me about leadership

Dentsu 9 Apr 2020

Image credit: Glen Carrie on .

How are you talking to your customers during lockdown?

Cindy Kidger 7 Apr 2020

Image credit: Christina Morillo on .

The age of exponential proportion of digital marketing - how to capitalise on CX and UX

Rirhandzu Shingwenyana 6 Apr 2020

Image credit: Mikaala Shackelford on .

CX from a millennial perspective

Pieter De Villiers 2 Apr 2020

Covid-19: Could remote working help retail re-evaluate its agenda?

Covid-19: Could remote working help retail re-evaluate its agenda?

1 Apr 2020

Let's do Biz